Two walk-in offices since 2007
IT company in Dubai for business IT services and solutions
Managed IT, networks and cybersecurity from two Dubai offices, with the hardware workshop behind them. 4.9 from 645 Google reviews.
Quick answer
Azizi Technologies is a Dubai IT company with two walk-in offices, in Dubai Media City and Bur Dubai. We run managed IT and AMC contracts, networks, cybersecurity and hardware repair, with a separate digital marketing team. Since 2007.
Get an instant quote- Founded
- 2007
- Offices
- Media City + Bur Dubai
- Google rating
- 4.9★ · 645
- Engineers
- Microsoft, Apple and Cisco certified
- On-site response
- 4 hours, in opening hours
- Assessment
- Before you commit
Proof of work
Real results. Real reports.
Actual Search Console and Semrush reports from client work, shown by business type and city. Client names stay private.
Abu Dhabi
Car service workshop
3.88M search impressions in 16 months
A 16-month engagement that kept growing past month 12 rather than decaying once the first rankings landed.
Read the case study
Europe
Private university
628 AI Search mentions
Cited across ChatGPT, Gemini and Google AI Overviews on 1.6K pages, alongside a 36% lift in organic traffic.
Read the case study
Germany
Online retailer
4.89M search impressions
140K cumulative clicks on a full English to German workflow, written by native speakers rather than machine translation.
Read the case study
Key takeaways
What a Dubai business gets from us
Scope, exclusions and response times are written into the AMC before you sign.
See the IT AMCA failed machine is repaired in our own workshop, so you get a swap, not a wait.
Computer repair in DubaiAssessment and a written quote before you commit to anything.
Request a quote
What we actually are
Managed IT run by people you can visit
A helpdesk through working hours. Every call is logged, escalated and owned by one engineer until it is closed.
See IT support in DubaiMedia City and Bur Dubai. Walk in for a free diagnosis, with visitor parking nearby (first 15 minutes free, then paid) and no appointment.
Find our officesOn-site visits across the emirates, with a 4-hour on-site response across Dubai in opening hours.
Emergency IT supportScope and exclusions quoted in 24 hours, and an AMC that states what it covers in writing. Patching and backups happen whether or not anyone remembers them.
See the IT AMCA failed machine is a swap, not a wait. Component-level repair in both offices, so nothing is sent away.
Computer repair in Dubai
Helpdesk, on site visits and escalation that goes somewhere.
Explore the serviceAnnual maintenance with a fixed scope and a named engineer.
Explore the serviceWe run the stack, you run the business.
Explore the serviceSame engineers, no site visit, for distributed teams.
Explore the serviceSomething is down now and it cannot wait for a ticket queue.
Explore the service
Audits, endpoint protection and email security.
Explore the serviceDrives, SSDs, RAID and Mac volumes, assessed before you commit.
Explore the serviceSynology and cloud backup that someone actually checks.
Explore the serviceContained, cleaned and restored, with a report.
Explore the serviceSingle sign on, MFA and access that follows the person, not the past.
Explore the service
Site survey, access points and a network that reaches every room.
Explore the serviceSwitching, routing and cabling for a new or moving office.
Explore the serviceCat6 and fibre runs, patched, labelled and certified.
Explore the serviceOn premise servers, configured and documented.
Explore the serviceMonitoring, firmware and someone who already knows your network.
Explore the service
Visibility where people search with intent to visit.
Explore the serviceOptimisation, and recovery if the profile is suspended.
Explore the serviceRanking for the searches people make with their phone in hand.
Explore the serviceProductised lead generation, measured in enquiries rather than rankings.
Explore the serviceTechnical, on page and content, built around what converts.
Explore the service
What we do
IT that fits the way your office runs
One annual contract for the whole office: helpdesk, scheduled on-site visits, monitoring and patching, with every device in scope and every exclusion listed before you sign.
See the IT AMC
No IT person on the team? We act as your IT department for offices of five users and up, starting with an assessment and a written scope.
IT support for small businesses
When one colleague has absorbed IT on top of their real job, we take the helpdesk, Microsoft 365, security and backups off them under a written SLA.
Managed IT services
Search and ads run as one lead programme. It starts with a free 48-hour lead audit, then a fixed scope and monthly fee quoted in writing.
See the Lead Engine
A readiness check and an AI policy staff will follow, then Copilot with the permissions cleaned up first, and agents that answer from your own documents.
AI solutions in Dubai
Choosing an IT company in Dubai
What good looks like, and what to walk away from
Useful whether or not you pick us.
| The question | What to look for | What to walk away from |
|---|---|---|
| The quote | Scope and exclusions in writing | A monthly figure with no scope attached |
| Response times | A number written into the contract | 'As soon as possible' |
| Your passwords | Documented and handed to you | Held by the provider as leverage |
| Backups | Restore-tested on a schedule | Assumed to be working |
Our process
Four steps. Most jobs done same day.
- 01
Tell us the problem
We check what you have and give you a plain plan.
- 02
Written quote
Scope and price in writing before work starts.
- 03
We do the work
On site or remote, usually the same day.
- 04
Ongoing support
Monitoring, maintenance and the helpdesk under your AMC.
How a ticket runs
A support request, start to finish
- 01You message usThe form or a walk-in at either office, Mon to Sat 9:00 to 19:00.Opening hours
- 02A person repliesNot a queue or a call centre. Someone who can act, usually within minutes.Minutes
- 03Remote first responseMost faults are fixed over a secure remote session.15 minutes
- 04Engineer on siteAnywhere in Dubai when hands are needed. Written into every AMC.4 hours
- 05Written reportWhat was wrong, what was done, what to watch. Logged against your contract.Same day
The full directory
Every service we run, in one place
IT Support and AMC in DubaiOne number for the laptops, the server, the email, the network and the person who cannot print. On site across Dubai, remote across the UAE and Saudi Arabia.View all IT servicesMicrosoft Intune Setup
Enrolment, compliance policies and conditional access, rolled out in stages.
Explore the serviceWiFi Installation
Site survey, access points and a network that reaches every room.
Explore the service
Cybersecurity and Data Recovery DubaiBackup, endpoint protection and firewalls so the bad day never arrives, and a recovery path for the days it does. Ransomware, dead drives and failed arrays.View all security servicesIdentity and Access
Single sign on, MFA and access that follows the person, not the past.
Explore the service
Local SEO and Lead Generation DubaiDifferent work from national SEO, and a different buyer. This is the map pack, the Google Business Profile, the review flow and the near me searches people make with their phone already in hand.View all local SEO servicesThe Dubai Lead Engine
Productised lead generation, measured in enquiries rather than rankings.
Explore the service
Computer Store in DubaiOur Bur Dubai shop deals in tested, graded and warrantied refurbished hardware, and buys devices outright if you are selling. Corporate fleets are handled as one collection with an asset report.View the full storeCustom Built Computers
Specced to the workload, not to a price list. Including builds you cannot buy locally.
Explore the serviceHome and Gaming Desk Setups
Desk, displays, cable management and the machine to drive it, installed and tested.
Explore the serviceWhy us
Why Dubai businesses choose us
Every claim here is something you can check before you call.
Real reports, client names kept private
Every case study shows the real Search Console report, and your name stays private too.
See the case studies645 reviews, not testimonials we wrote
4.9 stars on Google, public and impossible for us to edit.
Read them on Google19 years, same city
Trading in Dubai since 2007. Not a franchise, not a reseller.
About Azizi TechnologiesTwo offices you can walk into
Media City and Bur Dubai. Meet the engineer before you sign.
Find our officesWe work at component level
We are independent, not Apple Authorised, so we repair the board instead of replacing the machine.
Hardware servicesA person replies in minutes
No ticket queue or call centre during opening hours.
Send us your details
Our clients
Trusted by teams at Cushman & Wakefield, Veolia and HBA
149 companies across the UAE, in eight industries.
Media, marketing and design agencies
27 clients
Engineering, energy and contracting firms
27 clients
Consultancies, finance and legal firms
26 clients
Real estate developers and brokers
18 clients
Technology companies
17 clients
Hotels, restaurants, salons and gyms
15 clients
Shipping, travel and logistics
11 clients
Schools, clinics and public bodies
8 clients
Clients include Cushman & Wakefield, Veolia, Sterling & Wilson, HBA, TenCate, ABS, Sheraton Grand Hotel Dubai, Halian, Kreston Menon and Dutco Tennant.
What customers say
4.9 from 645 Google reviews“We recently had an issue with our laptop and contacted Azizi Technology for support. They quickly diagnosed the problem, replaced the SSD professionally, and returned the laptop to us in the shortest possible time. The whole process was smooth, professional, and reliable. We definitely recommend working with them.”
Aydin Tajaddod
Google review
“I recently had my MacBook Pro 14” (2021) screen replaced at Azizi Technologies and I’m very happy with the service. They were quick to respond, transparent about the available options, and completed the repair in a timely manner. … Posting this review after a month of consistent use to confirm the repair quality has held up flawlessly.”
Vineet Sansare
Google review
“Great Service! Very good communication, very easy to setup repairs. My Microsoft Surface Laptop battery was replaced within a day and given back to me without any issues and in perfect condition. Highly recommend for anyone who needs their Microsoft Surface Products repaired.”
Ankit Kasera
Google review
“I've used these guys twice for issues with my older MacBook Pro and it's been a great service every time. Their prices are fair and they have a quick turnaround. Highly recommend!”
Ally Landes
Google review
Vendor neutral
Platforms we work in
The platforms we run every day.
- Microsoft 365 and AzureIntune, Entra ID, tenant admin
- Apple macOSManaged alongside Windows
- Cisco, Aruba and UbiquitiSwitching and business WiFi
- Sophos and FortinetFirewalls, EDR and MDR
- Synology and QNAPNAS and tested backups
- GA4, Search Console and LookerMarketing measurement
Finding us
Two Dubai offices, both walk-in
Walk in for a free diagnosis, no appointment needed. On site across all seven emirates, remote across the UAE and Saudi Arabia.
Dubai Media City
Concord Tower, Office 45, 10th floor
Dubai Media City, Dubai
Find us in Concord Tower, Dubai Media City. Visitor parking at Concord Tower (first 15 minutes free, then paid).
Opening hours:
Mon to Sat: 9:00 to 19:00, Friday break 12:00 to 14:00
Sun: closed
Bur Dubai
G 58, IT Center Building, 21 21A Street
Bur Dubai, Dubai
Find us on the ground floor of the IT Center Building, with the walk-in repair counter.
Opening hours:
Mon to Sat: 9:00 to 19:00, Friday break 12:00 to 14:00
Sun: closed
Dubai IT FAQs
What Dubai businesses ask before hiring an IT company
10 straight answers on contracts, response times, coverage, pricing and what happens to your existing hardware.
Who is Azizi Technologies?
Where is Azizi Technologies located in Dubai?
What IT services does Azizi Technologies provide in Dubai?
What are your IT support hours in Dubai?
Do you offer Annual Maintenance Contracts (AMC) for IT?
How much does IT support cost in Dubai?
Do you offer written quotes or audits?
Which areas in Dubai and the UAE do you serve?
What's the response time for an IT emergency in Dubai?
Are Azizi Technologies engineers certified?
Ready to solve your IT problem today?
Assessment
Tell us the job once
Assessment and a written quote, no obligation. Open Monday to Saturday, 9am to 7pm, with a 4-hour on-site response across Dubai in those hours.
Device repairHere for a single device repair?
MacBook, laptop and PC repair has its own team and its own page, with walk-in diagnosis in Bur Dubai.MacBook and laptop repair
MarketingHere for marketing?
SEO, Google Ads, local search and web design, reported on leads rather than positions.Digital marketing DubaiGet a quote
Tell us what you need
Four short steps, about a minute. Tell us the job once and we reply on WhatsApp with a price or a written scope, not a call-back.
4.9 stars from 645 Google reviews. Most enquiries answered within minutes during opening hours.
Read them on GoogleMeet the engineers
Real engineers. Real accountability.
Every job is handled by a certified engineer, the same people clients name in our Google reviews.
IT Support Lead
Usman K., thanked by name in our Google reviews
Microsoft Certified
10+ yrs experience
Senior Apple Repair Engineer
Shafeeq Ur Rehman, owner, on the Mac repair and micro-soldering bench
Apple-certified diagnostics · Board-level repair
12+ yrs experience
Network & Security Lead
Infrastructure and firewall team
Cisco CCNA
14+ yrs experience
Data Recovery Engineer
Drive imaging and board-level recovery bench
PC-3000 toolchain
9+ yrs experience
Verified Google reviews
What Dubai clients say
“Excellent service. They fixed the entire issue in a few hours. Mr. Shafeeq is the man.”
D Daniel, IT support · Local Guide
“I spilled a whole glass of water on my MacBook and Azizi Technologies fixed it in one day at a great price. It's as good as new.”
Sarah, MacBook water damage · Google
“Excellent and prompt service. Got the job done within 30 mins, that too at the comfort of our home. Highly recommended.”
Javaid Iqbal, Onsite IT · Google
“We brought this laptop from another country to try our luck. It wouldn't start anymore - it was dead. Azizi brought it back to life.”
A. E., Dead laptop revived · Google
“Guys changed my MacBook Pro screen in 30 mins! Could take days in other places…”
Pavel Nikonorov, MacBook Pro screen · Google
“Great job fixing my daughter's laptop. Super impressed with their quick turnaround - they were at my place in a few hours and it took 30 mins to fix. Reasonably priced too. Awesome!”
Priyanka Anand, Daughter's laptop · Google
“So helpful and made sure the problem was resolved very quickly. Thanks Usman 😀”
Caroline Reynolds, IT service · Google
“Excellent response time, excellent service. All personal - no bots or AI involved in the chat. Replaced my MacBook battery in the same day. Highly recommend 👍”
T.E.S., MacBook battery · Google
“I've been a customer of Azizi for a number of years and am very happy to recommend them. They provide an extremely reliable and professional service.”
Stephen Quinn, Loyal customer · Google
Explore more from Azizi Technologies
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Official sources
Non-competitor sources we use for standards, platform rules and regulatory context.