Dubai Media City · Bur Dubai 4.9★ · 643 reviews
Mon-Sat: 9AM-9PM · Fri break 12-2PM · Sun closed +971 55 753 0104
19 years of MacBook repair, laptop repair, IT support and data recovery in Dubai, rated by the people who paid for it. Every review below is reproduced word for word from Google, with the reviewer's name as shown there. Nothing is edited and nothing is invented.
Quick answer
Azizi Technologies holds a 4.9-star average across 643 Google reviews for IT support, MacBook and laptop repair, data recovery and networking in Dubai. Reviews are collected on the Google Business Profiles of the Dubai Media City and Bur Dubai workshops and are reproduced here verbatim, with reviewer names as shown on Google.
4.9 out of 5
Average rating
643
Google reviews
MacBook and laptop repair
Most reviewed
Business IT support
Second most
None, verbatim
Editing
Two Dubai offices
Profiles
Key Takeaways
Updated September 2026Azizi Technologies has 643 Google reviews at a 4.9-star average across its two Dubai offices.
How reviews are collected
After a repair or an IT visit, the customer receives one message with a direct link to the Google review form for the office that served them. That is the whole process. Nobody is paid, discounted or reminded twice, and staff never write, edit or filter a review.
The reviews on this page are synced from Google at each site build, so the count can lag the live profile by a few days but never overstate it. Names appear exactly as the reviewer chose to show them on Google, which is why some are first names or handles.
Verbatim
Text is copied from Google as written, typos and all.
Verifiable
Every review is one click away on the public Google profile.
Never incentivised
No discounts, gifts or follow-ups for leaving one.
Always answered
Every review gets a reply, including the critical ones.
What reviewers mention
The recurring themes across the reviews, in the reviewers' own priorities.
Keyboards, screens, water damage and dead machines brought back, most of them the same day.
Business clients name the engineer who fixed the issue in hours, and come back for years.
The phrase reviewers use most is 'same day'. The second is 'less than 24 hours'.
Small fixes done free, quotes confirmed on diagnosis, and no surprises on collection.
Old iPhones and laptops collected, paid for and gone, with no hassle.
Shafeeq and Usman appear in review after review. They are on the team page too.
Here vs on Google
The same reviews, two places. What each one gives you.
| This page | Google Maps profile | |
|---|---|---|
| Text | Verbatim copy of the Google review | The original, with the reviewer's photo |
| How many | 42 selected across both offices | All 643, per office |
| Dates | Synced at each site build | Live, with the exact date |
| Company replies | Not shown | Every reply visible |
| Filtering | Grouped by service theme above | Sort by newest, highest, lowest |
| Leaving one | Link to the form after a job | Write it directly on the profile |
How a review happens
Walk in or book a pickup. The fault is diagnosed and the price confirmed before any work starts.
Done by the named engineer, usually the same day for repairs and within 4 hours on site for contracts.
Pay on collection against the quoted price. The warranty starts that day.
A single message with the Google review link for the office that served you. What you write is up to you.
Customer stories
42 of the 643 Google reviews, reproduced verbatim with the name shown on Google.
“We recently had an issue with our laptop and contacted Azizi Technology. They quickly diagnosed the problem, replaced the SSD, and got the laptop back to me fast.”
Aydin Tajaddod
Laptop SSD replacement · Google
“Fast, convenient and effective service. They fixed my MacBook keyboard issues in less than 24 hours.”
Luu
MacBook keyboard repair · Local Guide
“Excellent service. They fixed the entire issue in a few hours. Mr. Shafeeq is the man.”
D Daniel
IT support · Local Guide
“Highly recommend Azizi Technologies for mobile, laptop, and Mac repairs. They provide fast service and professional handling.”
Zayar Mg Htay
Mobile, laptop & Mac · Google
“So helpful and honest. My laptop screen needed readjusting and they fixed it the same day, so quickly, and for free. Best customer service and they are very skilled.”
Sarah
Laptop screen · Google
“Quick replies, diagnostic and pickup. Got rid of my crushed but still-functioning old iPhones with zero hassle.”
Yulia Mazanova
iPhone trade-in · Local Guide
“Friendly and easy to transact with. We requested the device and it was delivered to our company the next day, good as new. Will recommend this shop to others.”
Daniel Libarnes
Same-day delivery · Google
“I spilled a whole glass of water on my MacBook and Azizi Technologies fixed it in one day at a great price. It's as good as new.”
Sarah
MacBook water damage · Google
“So helpful and made sure the problem was resolved very quickly. Thanks Usman 😀”
Caroline Reynolds
IT service · Google
“We brought this laptop from another country to try our luck. It wouldn't start anymore - it was dead. Azizi brought it back to life.”
A. E.
Dead laptop revived · Google
“Very accommodating. Look for them down the courtyard corridor on the left. Not cheap but very professional.”
Meghan Moe Beitiks
Onsite repair · Local Guide
“It is a sad thing to say, but they're likely the only trustworthy IT repair store in Dubai. Totally recommend!”
Yusef Dugha
IT repair · Google
“I've been a customer of Azizi for a number of years and am very happy to recommend them. They provide an extremely reliable and professional service.”
Stephen Quinn
Loyal customer · Google
“Very kind, the guy Shafeeq, and very speed of service. Best to recommend to everyone who wants to sell mobile or laptop.”
Srikanthnayak
Device trade-in · Google
“Excellent and prompt service. Got the job done within 30 mins, that too at the comfort of our home. Highly recommended.”
Javaid Iqbal
Onsite IT · Google
“Shafeeq is an incredible technician! Completed within 24 hours of me asking for a replacement screen. Really good service, I highly recommend.”
Ritchie Thomas
MacBook screen · Local Guide
“Am so happy - very fast and pro service. Better price, they came in my home and fixed in front of me. Thank you.”
Noora Nasser
Home repair · Local Guide
“Shafeeq was an absolute delight and fixed my device in no time. Very polite and outstanding customer service. He's also very funny and friendly!”
Reckz
Device repair · Google
“Azizi Technologies LLC did a fantastic job replacing the battery of my Microsoft Surface Studio.”
Eva Sieburg
Surface Studio battery · Local Guide
“I came to replace my MacBook battery and they fixed it perfectly and cleaned the whole system. Their service was 100% neat and clean. Highly recommend 100%.”
Mohomed Hassar
MacBook battery · Google
“These guys are absolute pros when it comes to Apple products. I brought them my MacBook Air M2 which wasn't powering on, and they sorted it perfectly.”
Giovanni Nehme
MacBook Air M2 · Local Guide
“I sold my brand new Mac Mini within minutes. I shopped around and they gave the best price.”
Douglas Pereira
Mac Mini trade-in · Google
“An excellent experience! Service was fast, performance outstanding, and quality of parts was very high. Truly satisfied and highly recommend.”
Basel Jarwa
MacBook repair · Google
“I had an urgent project but my laptop screen blacked out in the middle of the night. Azizi fixed it in time and got my MacBook back up and running.”
Hamda Tw
Urgent screen fix · Google
“Very satisfied with the repair of my MacBook. The issue was identified in less than 24 hours and handled professionally. I definitely recommend their service!”
Clément Marie
MacBook repair · Google
“Great job fixing my daughter's laptop. Super impressed with their quick turnaround - they were at my place in a few hours and it took 30 mins to fix. Reasonably priced too. Awesome!”
Priyanka Anand
Daughter's laptop · Google
“Got the best price for iPad 10. In great condition with Apple warranty. Azizi is very professional and great service.”
Sayyid S.
iPad 10 purchase · Local Guide
“Guys changed my MacBook Pro screen in 30 mins! Could take days in other places…”
Pavel Nikonorov
MacBook Pro screen · Google
“Very reliable repair team. They did a fabulous job on my laptop and got it working back to its best condition.”
The King
Laptop repair · Local Guide
“Fantastic experience! Screen issue assessed within 2 hours, fixed and delivered mid-day next day. Super quick and professional. Highly recommended.”
Loredana Negru
Screen repair · Google
“SAVED MY DAY FRRRR! Mad respect for the speed the team handled my issue.”
Daksh Das
Emergency fix · Google
“I've used these guys twice for issues with my older MacBook Pro - great service every time. Their prices are fair and they have a quick turnaround. Highly recommend!”
Ally Landes
Returning customer · Local Guide
“Great service, very good and transparent pricing, very fast repair. Got a replacement for my 2020 M1 MacBook Pro's USB-C port.”
Andrew Maximov
MacBook Pro USB-C · Local Guide
“A big thank you to the Azizi team. Fast, reliable, affordable and hassle-free service. Pick up at my door and deliver back as promised. A one-stop service for all your tech needs.”
Nikolas Kosta
Door-to-door service · Local Guide
“When I visited Dubai, my MacBook stopped working. I found Azizi and they fixed it very quickly. Thank you for great customer relations and premium quality service.”
Alper
Tourist MacBook fix · Local Guide
“Excellent response time, excellent service. All personal - no bots or AI involved in the chat. Replaced my MacBook battery in the same day. Highly recommend 👍”
T.E.S.
MacBook battery · Google
“Just had my MacBook Air 2020 screen replaced. It took no longer than 25 minutes. Really appreciated the swift service.”
Soumaya Tebbi
MacBook Air screen · Google
“I had a physically damaged MacBook screen, and Azizi Technologies handled the repair exceptionally well. Professional and quick.”
Mucyo Fabrice
MacBook screen · Google
“Easy to deal with on WhatsApp and gave a good price for selling my iMac. I would highly recommend them if you want a fair price to sell your unwanted Apple devices!”
Fraser Robertson
iMac trade-in · Local Guide
“Great prompt response and better offer than Apple and Sharaf in selling a used MacBook.”
Walid Shaari
Used MacBook trade-in · Local Guide
“Found them through Google Maps and the speed at which they deliver is commendable! I got my Surface Book 3's ports diagnosed and replaced within 24 hours.”
Chethan Sathian
Surface Book 3 ports · Local Guide
“Shafeeq very punctual, professional, fast. Very nice and good service. My screen is looking like new!”
Jose Luis Lázaro
Screen replacement · Local Guide
Finding us
Both offices have their own Google Business Profile, and each collects the reviews of the customers it served. The Dubai Media City office is Office 45 on the 10th floor of Concord Tower; the Bur Dubai office is G 58 in the IT Center Building.
Walk in to either Monday to Saturday 09:00 to 21:00 with a Friday prayer break, closed Sunday. Free customer parking at both.
Concord Tower, Office 45, 10th Floor, Dubai Media City. Repair bench, IT support and the marketing team.
G 58, IT Center Building, 21 21A St, Bur Dubai. Walk-in repair and IT support near BurJuman Metro.
Reviews FAQs
10 straight answers on whether the reviews are real, where to read them all, and how to leave one.
Standards and official sources
We align delivery with official guidance where it applies. These are non-competitor sources we use for standards, platform rules and regulatory context.
Azizi Technologies is Dubai's full-stack IT & digital growth partner since 2007. Explore our other services across Dubai and the UAE.
Your turn
Free diagnosis, a quote confirmed before work starts, and same-day service on most jobs. Reach out and find out why Dubai keeps coming back.
The people in the reviews
The reviews above name the people who did the work. These are their roles and credentials.
Senior IT Support Engineer
Shafeeq, named in our Google reviews
Apple-Certified Mac Specialist
Mac repair and micro-soldering bench
Network & Security Lead
Infrastructure and firewall team
Data Recovery Engineer
Class-100 cleanroom lab
Both Dubai offices take walk-ins six days a week. Free customer parking at both.
Concord Tower, Office 45, 10th Floor. Mon-Sat 09:00-21:00 (Fri break 12:00-14:00). Closed Sunday.
G 58, IT Center Building, 21 21A Street. Mon-Sat 09:00-21:00 (Fri break 12:00-14:00). Closed Sunday.
Azizi Technologies
