4.9★ · 645 Google reviews · Two Dubai offices
Azizi Technologies Reviews 4.9 Stars from 645 Google Reviews
19 years of MacBook repair, laptop repair, IT support and data recovery in Dubai, rated by the people who paid for it. Every review below is reproduced word for word from Google, with the reviewer's name as shown there. Nothing is edited and nothing is invented.
4.9 average rating645 Google reviewsMedia City and Bur DubaiSince 2007
Quick answer
- Average rating
- 4.9 out of 5
- Google reviews
- 645
- Most reviewed
- MacBook and laptop repair
- Second most
- Business IT support
- Editing
- None, verbatim
- Profiles
- Two Dubai offices
In short
What this service changes
Three things first, the detail below.
Verbatim
Text is copied from Google as written, typos and all.
Verifiable
Every review is one click away on the public Google profile.
Never incentivised
No discounts, gifts or follow-ups for leaving one.
Key takeaways
What you get, in six lines
Azizi Technologies has 645 Google reviews at a 4.9-star average across its two Dubai offices.
- Every review on this page is a verbatim Google review with the reviewer name as shown on Google.
- MacBook and laptop repair is the most reviewed service, followed by business IT support.
- Reviewers most often mention same-day turnaround and honest pricing.
- Engineers Shafeeq and Usman are named repeatedly, and both appear on the team page.
- The company replies to every review, including critical ones.
- Reviews are never incentivised, and staff never write or edit them.
How reviews are collected
Collected on Google, shown unedited
After a repair or an IT visit, the customer receives one message with a direct link to the Google review form for the office that served them. That is the whole process. Nobody is paid, discounted or reminded twice, and staff never write, edit or filter a review.
The reviews on this page are synced from Google at each site build, so the count can lag the live profile by a few days but never overstate it. Names appear exactly as the reviewer chose to show them on Google, which is why some are first names or handles.
Text is copied from Google as written, typos and all.
Every review is one click away on the public Google profile.
No discounts, gifts or follow-ups for leaving one.
Every review gets a reply, including the critical ones.
What reviewers mention
Six things Dubai customers keep writing about
The recurring themes across the reviews, in the reviewers' own priorities.
MacBook and laptop repair
Keyboards, screens, water damage and dead machines brought back, most of them the same day.
IT support that turns up
Business clients name the engineer who fixed the issue in hours, and come back for years.
Speed
The phrase reviewers use most is 'same day'. The second is 'less than 24 hours'.
Honesty on price
Small fixes done free, quotes confirmed on diagnosis, and no surprises on collection.
Trade-in and buyback
Old iPhones and laptops collected, paid for and gone, with no hassle.
The engineers by name
Shafeeq and Usman appear in review after review. They are on the team page too.
Here vs on Google
Reading reviews here vs on Google Maps
The same reviews, two places. What each one gives you.
| This page | Google Maps profile | |
|---|---|---|
| Text | Verbatim copy of the Google review | The original, with the reviewer's photo |
| How many | 34 selected across both offices | All 645, per office |
| Dates | Synced at each site build | Live, with the exact date |
| Company replies | Not shown | Every reply visible |
| Filtering | Grouped by service theme above | Sort by newest, highest, lowest |
| Leaving one | Link to the form after a job | Write it directly on the profile |
How a review happens
From a broken device to five stars
- 01
Free diagnosis
Walk in to Media City or Bur Dubai, no appointment. The fault is diagnosed and the price confirmed before any work starts.
- 02
The repair or visit
Done by the named engineer, usually the same day for repairs and within 4 hours on site for contracts.
- 03
Collect and pay
Pay on collection against the quoted price. The warranty starts that day.
- 04
One message, one link
A single message with the Google review link for the office that served you. What you write is up to you.
Customer stories
Real experiences from real Dubai customers
“We recently had an issue with our laptop and contacted Azizi Technology for support. They quickly diagnosed the problem, replaced the SSD professionally, and returned the laptop to us in the shortest possible time. The whole process was smooth, professional, and reliable. We definitely recommend working with them.”
Aydin Tajaddod, Laptop SSD replacement · Google
“Fast, convenient and effective service. They fixed my MacBook keyboard issues in less than 24hrs”
Luu, MacBook keyboard repair · Local Guide
“Excellent service. They fixed the entire issue in few hours. Mr. Shafiq is the man.”
D DANIEL, IT support · Local Guide
“… They provide fast service and professional support. Mr. Shafeeq is friendly and easy to talk to, and Mr. Junaid is very knowledgeable and explains the repair/replacement process clearly. Great experience overall!”
Zayar Mg Htay, Laptop & Mac repair · Google
“They are so helpful and honest, my laptop screen needed readjusting and they fixed it for me the same day so quickly and for free! Best customer service and they are very skilled”
sarah, Laptop screen · Google
“Quick replies, diagnostic and pickup. Getting rid of my crushed but functioned old iPhones.”
Yulia Mazanova, iPhone trade-in · Local Guide
“Friendly and easy to transact with. We requested the device, and it was delivered to our company the next day. Device was also good as new. Will recommend this shop to others”
Daniel Libarnes, Device purchase · Google
“I spilled a whole glass of water on my MacBook and Azizi technologies fixed it so quickly in one day at a great price and it’s as good as new”
sarah, MacBook water damage · Google
“So helpful and made sure the problem was resolved very quickly. Thanks Usman 😀”
Caroline Reynolds, IT service · Google
“Very acommodating. Look for them down the courtyard corridor on the left. Not cheap but very professional.”
Meghan Moe Beitiks, Walk-in repair · Local Guide
“I’ve been a customer of Azizi for a number of years and am very happy to recommend them. They provide an extremely professional service, and their team are always a pleasure to deal with. If you’re in Dubai and need IT support / service, do yourself a favour and contact these guys.”
Stephen Quinn, Loyal customer · Google
“Very kind the guy shafeeq and very speed of service keep it up best to recommended to everyone who wants to sell mobile and laptop”
Srikanthnayak, Device trade-in · Google
“Shafeeq is an incredible technician! This has been completed within 24 hours of me asking for a replacement screen. Really good service, I highly recommend their services!”
Ritchie Thomas, MacBook screen · Local Guide
“Shafeeq was absolute delight and fixed my device in no time. Very polite and outstanding customer service. He's also very funny and friendly!”
reckz, Device repair · Google
“Azizi Technologies LLC did a fantastic job replacing the battery of my Microsoft Surface Studio. … I dropped off my laptop around noon and had it back the very same evening, working perfectly with a 3-month warranty on the new battery, all at roughly 30% of Microsoft’s quoted cost.”
Eva Sieburg, Surface Studio battery · Local Guide
“I came to replace my macbook battery and they fix for me perfectly and they clean for me the whole system and their service was 100% neat & clean…… Highly Recommend 100%”
Mohomed Hassar, MacBook battery · Google
“These guys are absolute pros when it comes to Apple products! I brought them my MacBook Air M2, which wasn’t powering on. Apple told me it was beyond repair and to throw it away; but AZIZI Technology fixed it! The issue was with the CPU, and now my MacBook is working like new. They also sell very clean, almost-new Apple devices. Highly recommend them if you need a repair or a solid deal on Apple tech!”
Giovanni Nehme, MacBook Air M2 · Local Guide
“I sold my Brand New Kac Mini within minutes I shopped around and the gavebthe best price”
Douglas Pereira, Mac Mini trade-in · Google
“It was an excellent experience! The service was fast, the performance was outstanding, and the quality of the parts used was very high. I'm truly satisfied with the repair and highly recommend your company.”
Basel Jarwa, MacBook repair · Google
“I had an urgent project to work on but my laptop screen decided to black out in the middle of the night. I contacted the shop on what’s app they responded very quickly and even though they were about to close they took in my laptop to replace the screen on the spot. My laptop MacBook Pro (2018) has relived Thanks to their quick response and action 👏🏼”
Hamda Tw, Urgent screen fix · Google
“I’m very satisfied with the repair of my MacBook, the issue was identified in less than 24 hours and handled professionally. I definitely recommend their service!”
Clément Marie, MacBook repair · Google
“Got the best price for iPad 10. In great condition with apple warranty. Azizi is very professional and great service”
Sayyid S, iPad 10 purchase · Local Guide
“Guys changed my MacBook Pro screen in 30 mins! 🤯 could take days in other places…”
Pavel Nikonorov, MacBook Pro screen · Google
“Very reliable repair team. They did a fabulous work on my laptop and got it working back to its best condition. I had my motherboard and a battery changed and the work was did at a very affordable price. …”
The King, Laptop repair · Local Guide
“SAVED MY DAY FRRRR! Mad respect for the speed the team responded and reacted to my situation. My battery was swollen (ticking bomb) and it was their closing time. They kept their shop open for half an hour just to assist me and charged a reasonable price.”
Daksh Das, Emergency fix · Google
“I've used these guys twice for issues with my older MacBook Pro and it's been a great service every time. Their prices are fair and they have a quick turnaround. Highly recommend!”
Ally Landes, Returning customer · Google
“Great service, very good and transparent pricing, very fast repair. Got a replacement for my 2020 M1 MacBook Pro’s USB-C board. …”
Andrew Maximov, MacBook Pro USB-C board · Local Guide
“When I visited Dubai, my macbook stop working. And I found Azizi. They fixes my macbook very quickly. Thank you to Azizi for great customer relations and premium quality service.”
Alper, Tourist MacBook fix · Local Guide
“Excellent response time, excellent service. All personal and no bots or Ai involved in the chat. Replaced my macbook battery in the same day , Highly recommend 👍”
T.E.S, MacBook battery · Google
“I just had my Mcbook Air 2020 screen replaced. It took no longer than 25min to be replaced. I really appreciated that they discussed the details of the service throughly beforehand and explained everything very clearly. The quality is amazing and the staff was very helpful.”
Soumaya Tebbi, MacBook Air screen · Google
“Easy to deal with on WhatsApp and gave a good price for selling my iMac to them. I would highly recommend them if you want a fair price to sell your unwanted Apple Devices to them! 👍”
Fraser Robertson, iMac trade-in · Local Guide
“Great prompt response and better offer than apple and sharaf in selling in a used mac book”
Walid Shaari, Used MacBook trade-in · Local Guide
“Found them through Google Maps and the speed at which they deliver is commendable! I got my Surface Book 3’s Ports diagnosed and replaced within 24 hours”
Chethan Sathian, Surface Book 3 ports · Local Guide
“Shafif very puntual, professional, fast. Very nice and good service. My screen is looking like new!”
Jose Luis Lázaro Ramírez, Screen replacement · Local Guide
Finding us
Where the reviews come from
Both offices have their own Google Business Profile, and each collects the reviews of the customers it served. The Dubai Media City office is Office 45 on the 10th floor of Concord Tower; the Bur Dubai office is G 58 in the IT Center Building.
Walk in to either Monday to Saturday 09:00 to 19:00 with a Friday prayer break, closed Sunday. Visitor parking at Concord Tower (first 15 minutes free, then paid) (Dubai Media City).
Dubai Media City office
Concord Tower, Office 45, 10th Floor, Dubai Media City. Repair bench, IT support and the marketing team.
Bur Dubai office
G 58, IT Center Building, 21 21A St, Bur Dubai. Walk-in repair and IT support near BurJuman Metro.
Reviews FAQs
What people ask about the reviews
10 straight answers on whether the reviews are real, where to read them all, and how to leave one.
Are the Azizi Technologies reviews real?
How many Google reviews does Azizi Technologies have?
Where can I read all the reviews?
Do you respond to reviews?
Can I leave a review?
What do customers review most often?
Why is the average 4.9 and not 5.0?
Are the same people reviewed on this page also on the team page?
Do the reviews cover the digital marketing team?
How do I contact Azizi Technologies?
Explore more from Azizi Technologies
Official sources
Non-competitor sources we use for standards, platform rules and regulatory context.
Become the next review
Next step
Your turn
Free diagnosis, a quote confirmed before work starts, and same-day service on most jobs. Reach out and find out why Dubai keeps coming back.
Two Dubai offices, both walk-in
Concord Tower in Media City and the IT Center Building in Bur Dubai, Monday to Saturday 9:00 to 19:00.Find our offices
IT AMC Dubai: one written SLA for the whole estate
IT annual maintenance contracts with response times in the contract, for offices with or without in-house IT.IT AMC in DubaiThe people in the reviews
The engineers customers name
The reviews above name the people who did the work. These are their roles and credentials.
IT Support Lead
Usman K., thanked by name in our Google reviews
Microsoft Certified
10+ yrs experience
Senior Apple Repair Engineer
Shafeeq Ur Rehman, owner, on the Mac repair and micro-soldering bench
Apple-certified diagnostics · Board-level repair
12+ yrs experience
Network & Security Lead
Infrastructure and firewall team
Cisco CCNA
14+ yrs experience
Data Recovery Engineer
Drive imaging and board-level recovery bench
PC-3000 toolchain
9+ yrs experience
Finding us
Find the office that served you
Both Dubai offices take walk-ins six days a week. Visitor parking at Concord Tower (first 15 minutes free, then paid) (Dubai Media City).
Dubai Media City
Concord Tower, Office 45, 10th floor
Dubai Media City, Dubai
Find us in Concord Tower, Dubai Media City. Visitor parking at Concord Tower (first 15 minutes free, then paid).
Opening hours:
Mon to Sat: 9:00 to 19:00, Friday break 12:00 to 14:00
Sun: closed
Bur Dubai
G 58, IT Center Building, 21 21A Street
Bur Dubai, Dubai
Find us on the ground floor of the IT Center Building, with the walk-in repair counter.
Opening hours:
Mon to Sat: 9:00 to 19:00, Friday break 12:00 to 14:00
Sun: closed
Azizi Technologies
The numbers behind the rating
- Google rating
- 4.9★
- Verified reviews
- 645
- In Dubai since 2007
- 19 years
- On-site response SLA
- 4 hours
- Remote first response
- 15 minutes
- Dubai walk-in offices
- 2