Dubai Media City · Bur Dubai · Since 2007
About Azizi Technologies Dubai IT Company Since 2007
What started as one repair bench in 2007 is now two Dubai offices, a certified IT bench and a separate digital marketing team, serving UAE businesses and the homes around them. Named engineers, written quotes, and 645 Google reviews you can read.
4.9 · 645 reviewsBusiness clients across the UAE19 years in Dubai4-hour on-site response
Quick answer
- Founded
- 2007, Dubai
- Headquarters
- Concord Tower, Media City
- Second office
- IT Center, Bur Dubai
- Google reviews
- 645 · 4.9 stars
- Who we serve
- Businesses and homes, UAE-wide
- Certifications
- Microsoft, Apple, Cisco
In short
What this service changes
Three things first, the detail below.
Two real offices
Concord Tower in Media City and the IT Center Building in Bur Dubai, both walk-in six days a week.
One company, two teams
An IT bench and a marketing team, each with its own specialists and its own phone line.
Written before work starts
Repairs are quoted after free diagnosis; contracts and campaigns come with a written scope.
Key takeaways
What you get, in six lines
Azizi Technologies has operated in Dubai continuously since 2007.
- Headquartered at Concord Tower, Office 45, Dubai Media City, with a second walk-in office in Bur Dubai.
- Two business lines: IT support and repair, and a separate digital marketing team with its own phone line.
- Engineers hold Microsoft, Cisco and Apple credentials.
- 645 Google reviews at a 4.9-star average, reproduced verbatim on the reviews page.
- Owned by Shafeeq Ur Rehman and founded by Abdul Aziz; every person named on the site is real.
- Serves all seven Emirates for contract clients. Device repairs are walk-in at Media City or Bur Dubai.
Our story
Built in Dubai, trusted across the UAE
Azizi Technologies was founded in 2007 with a single goal: to close the gap between complex technology and everyday business needs in Dubai. What started as a small computer repair shop in Al Sufouh has grown into a two-office IT and marketing practice, now 19 years old, supporting contract clients in all seven Emirates.
Over the years the company expanded from break-fix repairs into managed IT support, enterprise networking, cybersecurity, data recovery, CCTV, VoIP, web design and digital marketing. The engineers hold credentials from Microsoft, Cisco and Apple, and the marketing team runs from the same Media City office with its own specialists.
Today Azizi Technologies operates from Concord Tower in Dubai Media City and the IT Center Building in Bur Dubai, with a 4.9-star Google rating across 645 verified reviews. Clients range from startups and SMEs to multinationals, alongside residents who want reliable home tech support in Dubai, Abu Dhabi and Sharjah.
Concord Tower in Media City and the IT Center Building in Bur Dubai, both walk-in six days a week.
An IT bench and a marketing team, each with its own specialists and its own phone line.
Repairs are quoted after free diagnosis; contracts and campaigns come with a written scope.
The engineers on this page are the ones customers name in reviews and who write the guides.
Our clients
149 companies across the UAE, in eight industries.
Media, marketing and design agencies
27 clients
Engineering, energy and contracting firms
27 clients
Consultancies, finance and legal firms
26 clients
Real estate developers and brokers
18 clients
Technology companies
17 clients
Hotels, restaurants, salons and gyms
15 clients
Shipping, travel and logistics
11 clients
Schools, clinics and public bodies
8 clients
Clients include Cushman & Wakefield, Veolia, Sterling & Wilson, HBA, TenCate, ABS, Sheraton Grand Hotel Dubai, Halian, Kreston Menon and Dutco Tennant.
What customers say
4.9 from 645 Google reviews“We recently had an issue with our laptop and contacted Azizi Technology for support. They quickly diagnosed the problem, replaced the SSD professionally, and returned the laptop to us in the shortest possible time. The whole process was smooth, professional, and reliable. We definitely recommend working with them.”
Aydin Tajaddod
Google review
“I recently had my MacBook Pro 14” (2021) screen replaced at Azizi Technologies and I’m very happy with the service. They were quick to respond, transparent about the available options, and completed the repair in a timely manner. … Posting this review after a month of consistent use to confirm the repair quality has held up flawlessly.”
Vineet Sansare
Google review
“Great Service! Very good communication, very easy to setup repairs. My Microsoft Surface Laptop battery was replaced within a day and given back to me without any issues and in perfect condition. Highly recommend for anyone who needs their Microsoft Surface Products repaired.”
Ankit Kasera
Google review
“I've used these guys twice for issues with my older MacBook Pro and it's been a great service every time. Their prices are fair and they have a quick turnaround. Highly recommend!”
Ally Landes
Google review
What we do
Six service lines, one company
Everything Azizi Technologies delivers from its two Dubai offices. Each line has its own hub page with the detail.
IT support & AMC
Remote helpdesk, on-site engineers and annual maintenance contracts for Dubai offices of 5 to 200 staff.
MacBook & laptop repair
Board-level Apple and PC repair at both workshops, with free diagnosis and a parts-and-labour warranty.
Networking & WiFi
Structured cabling, switching, firewalls and enterprise WiFi for offices, villas and free-zone towers.
Cybersecurity
EDR, MFA, firewalls, managed detection and compliance preparation for DIFC, healthcare and finance.
Data recovery & backup
Cleanroom recovery for failed drives, plus NAS and cloud backup that is monitored and restore-tested.
Digital marketing
SEO, Google Ads, social, content and AI Visibility from a separate in-house team with its own phone line.
Working with us
Azizi Technologies vs a one-person IT contractor
Most Dubai SMBs start with a freelancer or a friend of a friend. This is what changes when a company with a bench and a contract takes over.
| Azizi Technologies | A one-person contractor | |
|---|---|---|
| Cover when they are away | A team across two offices | Nobody until they are back |
| Breadth of skill | Mac, Windows, network, security, cloud and marketing specialists | Strong in one area, learning the rest |
| Response time | Written into the contract, 4 hours on site | Whenever they are free |
| Parts and warranty | Stocked bench, parts-and-labour warranty | Ordered as needed, warranty varies |
| Documentation | Maintained and handed over on request | In one person's head |
| Accountability | A company with a licence, an address and 645 public reviews | A phone number |
How we work
Four steps, the same on every job
- 01
Diagnose or audit first
Repairs get a free diagnosis; businesses get a free IT or marketing audit, in writing.
- 02
Quote in writing
Scope, exclusions and timeline before any work starts, so the invoice matches the quote.
- 03
Do the work
By the named engineer or strategist for that discipline, from one of the two Dubai offices.
- 04
Stay accountable
Warranty on repairs, quarterly reviews on contracts, live dashboards on marketing.
Timeline
Our journey in Dubai
From a single repair bench to two offices, 19 service hubs and a separate marketing team.
2007
Founded in Dubai as a computer repair shop
2010
Expanded to corporate IT support and networking
2014
Launched cybersecurity and data recovery divisions
2018
Opened the Dubai Media City headquarters at Concord Tower
2021
Expanded AMC and managed IT contracts across the UAE
2024
Expanded to 19 service hubs and a dedicated digital marketing team
What drives us
Mission, vision and values
The principles that decide how a job is quoted, staffed and closed.
Mission
To give Dubai businesses reliable, scalable IT and marketing that they can hold us accountable for.
Vision
To be the UAE's most trusted technology partner, known for technical depth and for turning up.
Excellence
We invest in the certifications that matter for Dubai SMBs and keep the bench current with each Apple and Microsoft release.
Local presence
Based in Dubai Media City with a second office in Bur Dubai, so on-site support is a short drive, not a promise.
Why Azizi
Why Dubai businesses choose Azizi Technologies
4.9-star Google rating across 645 verified reviews
19 years of continuous operation in Dubai since 2007
Same-day service, with a 4-hour on-site response written into AMC contracts
Walk-in repairs at both Dubai workshops, no appointment needed
Certified engineers: Microsoft, Cisco and Apple
Written quotes with the scope and exclusions listed before work starts
Two walk-in offices: Dubai Media City and Bur Dubai
Environmentally responsible IT recycling and disposal
The people behind the work
Meet the Azizi Technologies team
Real, named specialists: the same engineers and strategists our clients mention by name in Google reviews and who author our technical guides.
Shafeeq Ur Rehman
Owner & Senior Apple Repair Engineer
Owner and authorised signatory of Azizi Technologies, and still on the Apple repair bench. 12+ years board-level repair on MacBook Pro, MacBook Air, iMac, Mac Studio, Mac mini. Apple-certified diagnostics, JBC NASE-2C micro-soldering specialist. Frequently mentioned by name in Google reviews.
Abdul Aziz
Founder & CEO
Founded Azizi Technologies in Dubai in 2007 and leads the company's IT services, device-repair and digital-marketing divisions.
Usman K.
IT Support Lead
IT support lead at Azizi Technologies. Manages the helpdesk, Microsoft 365 migrations, server administration, and managed IT contracts for Dubai SMBs. Microsoft Certified. Mentioned by name in client reviews for fast resolution.
Aliya R.
Senior SEO Strategist
Senior SEO strategist at Azizi Technologies. Specialises in Dubai Local SEO, Google Maps 3-Pack rankings, Google Business Profile optimisation, and AI search visibility (ChatGPT, Perplexity, Gemini). 8+ years ranking Dubai SMBs.
Tariq H.
Web Design & Development Lead
Web design & development lead at Azizi Technologies. Builds high-converting WordPress and Shopify sites with Arabic RTL support, Core Web Vitals tuning, and Tabby/Tamara integration. 10+ years on Dubai e-commerce and corporate web projects.
Karim S.
AI Visibility & GEO Specialist
AI Visibility / GEO (Generative Engine Optimisation) specialist at Azizi Technologies. Engineers entity-rich content and schema markup that ChatGPT, Perplexity, Gemini, and Claude cite when users ask buying questions in Dubai. Built the GEO methodology in-house in 2024.
Certified and partnered
The credentials behind 19 years of Dubai IT
We invest in the certifications that matter for Dubai SMBs, so when we recommend a stack, the team installing it has been vetted by the people who built it.
- AppleDevices Specialist
- MicrosoftCertified Engineers
- CiscoCertified Network
- Dubai Media CityRegistered
Vendor neutral
Partners We Are Registered With
The vendor programmes the company holds status in. Every name here is one we deploy and support day to day.
- MicrosoftMicrosoft-certified engineers. Microsoft 365, Azure, Intune and Entra ID administration for Dubai SMBs.
- AppleBoard-level Mac repair bench with ACMT-level diagnostics and micro-soldering.
- Cisco and ArubaSwitching, routing and enterprise WiFi. CCNA-certified network team.
- Ubiquiti UniFiThe most common deployment for SME offices and villas.
- Sophos and FortinetFirewalls, EDR and MDR.
- Synology and QNAPNAS backup with off-site replication, monitored and restore-tested.
Finding us
Two walk-in offices in Dubai
The headquarters is Office 45 on the 10th floor of Concord Tower in Dubai Media City, a short walk from Dubai Internet City Metro with visitor parking (first 15 minutes free, then paid). The second office is G 58 in the IT Center Building, Bur Dubai, near BurJuman Metro.
Both open Monday to Saturday 09:00 to 19:00 with a Friday prayer break from 12:00 to 14:00, closed Sunday. No appointment is needed for a free diagnosis.
Dubai Media City office
Concord Tower, Office 45, 10th Floor, Dubai Media City. IT support, repair bench and the digital marketing team.
Bur Dubai office
G 58, IT Center Building, 21 21A St, Bur Dubai. Walk-in repair, IT support for the Creek-side business districts.
About Azizi Technologies
What people ask about the company
10 straight answers on where we are, since when, who runs it, what we do and how to get a quote.
Where is Azizi Technologies based?
When was Azizi Technologies founded?
Who runs the company?
What services does Azizi Technologies offer?
Do you serve businesses outside Dubai?
Are your engineers certified?
Are the Google reviews real?
Are IT support and digital marketing the same team?
Can I walk in without an appointment?
How do I get a quote?
Explore more from Azizi Technologies
Official sources
Non-competitor sources we use for standards, platform rules and regulatory context.
Partner with Azizi Technologies
Next step
Work with us
Free diagnosis on repairs, a free IT or marketing audit for businesses, and a written quote before any work starts.
Two Dubai offices, both walk-in
Concord Tower in Media City and the IT Center Building in Bur Dubai, Monday to Saturday 9:00 to 19:00.Find our offices
IT AMC Dubai: one written SLA for the whole estate
IT annual maintenance contracts with response times in the contract, for offices with or without in-house IT.IT AMC in DubaiMeet the engineers
Real engineers. Real accountability.
Every job is handled by a certified engineer, the same people clients name in our Google reviews.
IT Support Lead
Usman K., thanked by name in our Google reviews
Microsoft Certified
10+ yrs experience
Senior Apple Repair Engineer
Shafeeq Ur Rehman, owner, on the Mac repair and micro-soldering bench
Apple-certified diagnostics · Board-level repair
12+ yrs experience
Network & Security Lead
Infrastructure and firewall team
Cisco CCNA
14+ yrs experience
Data Recovery Engineer
Drive imaging and board-level recovery bench
PC-3000 toolchain
9+ yrs experience
Finding us
Find your nearest Azizi Technologies office
Walk in to either Dubai office for a free diagnosis, or book an on-site visit. Visitor parking at Concord Tower (first 15 minutes free, then paid) (Dubai Media City).
Dubai Media City
Concord Tower, Office 45, 10th floor
Dubai Media City, Dubai
Find us in Concord Tower, Dubai Media City. Visitor parking at Concord Tower (first 15 minutes free, then paid).
Opening hours:
Mon to Sat: 9:00 to 19:00, Friday break 12:00 to 14:00
Sun: closed
Bur Dubai
G 58, IT Center Building, 21 21A Street
Bur Dubai, Dubai
Find us on the ground floor of the IT Center Building, with the walk-in repair counter.
Opening hours:
Mon to Sat: 9:00 to 19:00, Friday break 12:00 to 14:00
Sun: closed
Azizi Technologies
The numbers behind 19 years in Dubai
- Google rating
- 4.9★
- Verified reviews
- 645
- In Dubai since 2007
- 19 years
- On-site response SLA
- 4 hours
- Remote first response
- 15 minutes
- Dubai walk-in offices
- 2
Verified Google reviews
What Dubai customers say
“It is a sad thing to say, but they're likely the only trustworthy IT repair store in Dubai. Totally recommend!”
Yusef Dugha, IT repair, Dubai
“I've been a customer of Azizi for a number of years and am very happy to recommend them. They provide an extremely reliable and professional service.”
Stephen Quinn, Loyal customer, Dubai
“Excellent service. They fixed the entire issue in a few hours. Mr. Shafeeq is the man.”
D Daniel, IT support, Local Guide
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