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Website Support & Security

Website AMC in Dubai Backups, Security Updates and a Named Engineer

Your company website is your primary digital sales asset in the UAE. When plugins break, forms fail silently, or hackers inject spam redirects, you lose business credibility and thousands of dirhams in ad spend. Azizi Technologies has been managing and supporting enterprise websites in Dubai since 2007. Our Website Annual Maintenance Contracts (AMC) protect your digital investment with proactive security patching, daily cloud backups, Cloudflare enterprise CDN tuning, and response times written into every agreement.

15-minute remote first response in opening hoursDaily automated cloud backupsProactive malware & security sweepsSince 2007 · 4.9★ · 645 reviews
Website AMC in Dubai - Azizi Technologies
Updated October 2026

Quick answer

A Website AMC (Annual Maintenance Contract) provides ongoing technical maintenance, security monitoring, daily backups, and emergency developer support for corporate websites. Azizi Technologies delivers website AMCs in Dubai covering WordPress, Shopify, Next.js, and custom web applications, with a 15-minute remote first response during opening hours.

Concord Tower, Media City

Marketing team

IT Center Building, Bur Dubai

Second office

2007

In Dubai since

4.9 from 645 reviews

Google rating

Mon-Sat 9AM-9PM

Hours

WhatsApp or call +971 55 465 1896

Enquiries

What website AMC maintenance in Dubai actually is

A website is never 'finished.' Unmonitored code breaks silently.

Most Dubai companies launch a website, celebrate, and then abandon it for months. Behind the scenes, PHP versions upgrade, WordPress plugins develop security vulnerabilities, third-party APIs change, SSL certificates expire, and malware bots target contact forms.

When an unmaintained website breaks during an active ad campaign or gets blacklisted by Google for malware, the financial loss is immediate. Our Website Annual Maintenance Contracts (AMC) provide automated security monitoring around the clock, daily encrypted cloud backups, speed tuning, and a 15-minute remote first response from in-house engineers during opening hours.

15-minute remote first response

Direct phone and WhatsApp line to senior engineers during opening hours, for outages and broken forms.

Daily off-site encrypted backups

Automated daily backups stored in isolated cloud repositories, enabling one-click full site restoration.

Weekly plugin & security patching

Safe staging-environment updates preventing theme conflicts and zero-day vulnerability exploits.

Continuous uptime & speed audits

Real-time 60-second ping monitoring with automated alert webhooks and monthly Core Web Vitals optimization.

What Our Dubai Website Maintenance Contract Covers

We take full technical responsibility for keeping your website secure, fast, and operational:

  • Security Hardening & Malware Defense: Web application firewall (WAF) tuning, brute-force login protection, and weekly file integrity scans
  • Safe Staging Updates: Testing WordPress core, theme, and plugin updates on isolated staging clones before pushing to live production
  • Form & Lead Flow Verification: Weekly automated functional testing ensuring all contact forms, WhatsApp links, and checkout flows deliver leads correctly
  • Database Optimization: Routine database cleanup, post revision purging, and query caching for optimal response times

Speed Optimization & Core Web Vitals Governance

Google rewards fast websites with higher search rankings and lower bounce rates. We maintain optimal performance:

  • Cloudflare Enterprise CDN Configuration: Local edge caching in Dubai, minimizing latency for UAE visitors
  • Automatic Image Optimization: Compression and WebP/AVIF format conversion for all newly uploaded media assets
  • Code Minification & Script Deferral: Eliminating render-blocking CSS and JavaScript to maintain high Google PageSpeed scores

Dedicated Monthly Developer Hours Included

An AMC is not just about keeping the lights on; it includes hands-on development time for your marketing team:

  • New Landing Page Builds: Quick turnaround for promotional campaign landing pages and service additions
  • Content & Banner Updates: Updating product prices, corporate announcements, staff profiles, and seasonal banners
  • Third-Party Integration Updates: Adding tracking pixels, CRM webhooks, and live chat widgets upon request

Vendor neutral

Platforms We Work In

The stack the web team builds and hosts on. Chosen per project for speed, maintainability and what your staff can edit themselves.

  • Next.js

    Static React builds for sites where speed and Core Web Vitals decide rankings. This site runs on it.

  • WordPress

    The right answer when your team needs to edit pages and posts without a developer.

  • Shopify

    Hosted e-commerce with UAE payment gateways, Tabby and Tamara, and Arabic storefronts.

  • Tailwind CSS

    The styling system behind our custom builds. Consistent, fast to ship and light on the page.

  • Cloudflare

    DNS, CDN, caching and security in front of every site we launch.

  • Hostinger

    Managed hosting we deploy to for WordPress and static sites, with staging and backups.

Finding us

Two Dubai offices, one marketing team

The marketing team works from Concord Tower, Office 45 in Dubai Media City, with a second Azizi Technologies office in the IT Center Building in Bur Dubai. Media City puts us next to a large share of the agencies, broadcasters and production companies we compete with.

Most of this work is delivered remotely and reported through a live dashboard, so you do not need to be in Dubai to work with us, though clients who want a quarterly review in person get one.

Who we work with

Dubai SMEs and multi-outlet businesses, plus sector programmes for garages, restaurants, real estate, healthcare, law firms, hotels and other IT and tech companies.

How engagements run

A free audit first, then a written 90-day plan, then weekly optimisation with monthly executive reporting and a quarterly strategic review.

FAQ

Frequently asked questions

8 direct answers about Website AMC in Dubai.

What is included in a Website AMC contract?
An Azizi Technologies Website AMC includes daily off-site cloud backups, 24/7 uptime monitoring, weekly core and plugin security updates, malware removal warranty, Cloudflare CDN optimization, and a monthly pool of developer hours for content edits, banner updates, and technical troubleshooting.
How fast do you respond if our website goes down?
Contract clients get a remote first response within 15 minutes during opening hours, Monday to Saturday 9:00 to 21:00. Most outages are fixed remotely. If a site needs hosting-level work out of hours, we arrange it with you in the contract.
Do you support websites built by other agencies?
Yes. Most websites we maintain were originally designed by other developers. We begin every AMC with a comprehensive onboarding audit to identify existing bugs, code debt, and security vulnerabilities before taking over support.
Which platforms and CMS systems do you support?
Our in-house engineering team supports WordPress, WooCommerce, Shopify, Webflow, custom React / Next.js applications, PHP frameworks (Laravel), and static HTML architectures.
What happens if our website gets hacked while under AMC?
Under our active AMC contract, complete malware removal, security cleanup, and clean restoration from off-site backups are performed immediately at zero additional charge.
How are developer hours tracked and used?
Developer hours included in your monthly plan can be used for any design tweaks, content updates, form adjustments, or new page builds. We provide transparent time logs and notify you before undertaking any tasks that exceed your monthly allocation.
Can we cancel the AMC contract if needed?
We offer transparent month-to-month and annual agreements with standard 30-day notice terms, avoiding punitive long-term vendor lock-in.
Where are your support engineers based?
Our engineering team is located directly in Dubai, operating from our offices in Concord Tower (Dubai Media City) and IT Center Building (Bur Dubai).

Standards and official sources

Authoritative references

We align delivery with official guidance where it applies. These are non-competitor sources we use for standards, platform rules and regulatory context.

Digital Marketing

Never Worry About Website Crashes or Hacks Again Protect Your Site with a Dubai Website AMC

Share your website URL. We will perform a free 24-hour health, security, and speed assessment, and provide a tailored maintenance contract proposal.

Get started

Get an AMC quote

Three taps and your email. We come back with a written scope and a price. No sales call unless you ask for one.

4.9 stars from 645 Google reviews. Most enquiries answered within minutes during opening hours.

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What are you looking for? *

Sending opens WhatsApp with your message pre-filled. We reply there during opening hours, Mon to Sat 9:00 to 21:00.

Meet the team

Specialists per channel. One strategy.

Each channel is run by someone who does only that, rather than one generalist stretched across all of them.

SEO Lead

Technical, local and industry SEO

Google AnalyticsAhrefs
10+ yrs experience

Paid Media Specialist

Google Ads, Meta and TikTok

Google Ads CertifiedMeta Blueprint
8+ yrs experience

Content & Social Lead

Bilingual EN and AR production

Content StrategyArabic copy
7+ yrs experience

Web & CRO Developer

WordPress, Shopify and custom React

ReactCore Web Vitals
9+ yrs experience

Find your nearest Azizi Technologies office

The marketing team works from Dubai Media City, with a second office in Bur Dubai. Free customer parking at Concord Tower (Dubai Media City).

Dubai Media City

Concord Tower, Office 45, 10th Floor. Mon-Sat 09:00-21:00 (Fri break 12:00-14:00). Closed Sunday.

Open in Google Maps ↗·Get directions

Bur Dubai

G 58, IT Center Building, 21 21A Street. Mon-Sat 09:00-21:00 (Fri break 12:00-14:00). Closed Sunday.

Open in Google Maps ↗·Get directions

Azizi Technologies

The numbers behind the team

Remote First Response
15 min
Uptime Check Interval
60s
Dubai Hubs
2