IT Support · Dubai · Since 2007
IT Outsourcing Services in Dubai
Our outsourcing gives your business a dedicated team of certified engineers, a CTO-level strategic advisor, and a helpdesk staffed Monday to Saturday, 9:00 to 19:00.
4.9 · 645 reviewsTwo Dubai officesMon-Sat 9AM-7PM19 years in Dubai
Quick answer
- Head office
- Concord Tower, Media City
- Second office
- IT Center Building, Bur Dubai
- In Dubai since
- 2007
- Google rating
- 4.9 from 645 reviews
- Hours
- Mon-Sat 9AM-7PM
- Enquiries
- WhatsApp or use the quote form on this page
What outsourcing actually replaces
Compare it to the fully loaded cost of one hire, not to a salary.
An in-house IT hire in Dubai is not just the salary. It is visa and sponsorship, medical insurance, gratuity accrual, annual leave and the cover you need during it, training to keep certifications current, and the recruitment cost again when they leave. Compared honestly, one mid-level engineer is a substantial annual commitment.
Outsourcing changes what you get for it: not one person's knowledge, but a team's - helpdesk, network, security and a senior advisor for the decisions that matter - without any of the employment overhead. Most businesses we move across save between 40 and 60 percent against running it in-house.
Helpdesk, network and security specialists plus senior advice, for less than one full-time engineer.
No visa, insurance, gratuity, leave cover or recruitment cost to carry.
Against the fully loaded cost of running the same capability in-house.
A team covers every opening hour, Monday to Saturday, so holidays and sick days do not leave you without IT.
Your IT Team - Without the Overhead
We provide everything an internal IT department would - helpdesk support, infrastructure management, cybersecurity, vendor liaison, and strategic planning. The difference? No recruitment costs, no visa processing, no training budgets, and no turnover risk.
- Dedicated support team familiar with your environment
- Virtual CTO for strategic technology leadership
- Helpdesk, infrastructure, security, and cloud - all covered
- Vendor management - ISP, software, and hardware suppliers
Cost Comparison: In-House vs. Outsourced
A single IT manager in Dubai costs AED 15,000–25,000/month in salary alone - before benefits, equipment, and training. Our outsourced IT packages start from a fraction of that, with an entire team backing your business.
Key Benefits of IT Outsourcing
- 40–60% cost savings vs. in-house IT team
- Dedicated team with certified multi-skill engineers
- Virtual CTO for strategic technology planning
- Scalable - grows with your business
Why Azizi Technologies
Why Choose Azizi Technologies for IT Outsourcing in Dubai
4 reasons, from the Azizi Technologies IT team at Concord Tower, Dubai Media City, and the IT Center Building, Bur Dubai.
- 4.9★ rated on Google with 645+ verified reviews
- Complete IT department at a fraction of in-house cost
- Virtual CTO for strategic technology guidance
- No recruitment, visa, or training overhead
How it works
How IT Outsourcing Works in Dubai
- 01
Assessment
We audit your current IT setup and understand your needs.
- 02
Team Assignment
A dedicated team is assigned and trained on your environment.
- 03
Transition
We take over IT operations with zero disruption.
- 04
Ongoing Partnership
Monthly reviews, strategic planning, and continuous improvement.
Vendor neutral
Platforms We Support
Dubai businesses run mixed estates, so vendor loyalty is not useful here. These are the platforms we deploy and support day to day across both Dubai workshops.
- Microsoft 365 and AzureTenant administration, Intune device enrolment, Entra ID and conditional access, handled by Microsoft-certified engineers.
- Apple macOS fleetsThe default for creative and production teams. Managed alongside Windows under one contract.
- Cisco and ArubaSwitching, routing and enterprise WiFi for offices that outgrew consumer kit.
- Ubiquiti UniFiOur most common deployment for agency-sized offices. No per-AP licence and a strong controller.
- Sophos and FortinetFirewalls, EDR and MDR for teams that need security written into the AMC rather than bolted on.
- Synology and QNAPShared NAS over 10 GbE for editorial libraries, with backup that covers media rather than just documents.
Finding us
Office 45, Concord Tower
Our main workshop is Office 45 on the 10th floor of Concord Tower in Dubai Media City, with a second Azizi Technologies office at the IT Center Building in Bur Dubai. The nearest metro to Concord Tower is Dubai Internet City, and there is visitor parking (first 15 minutes free, then paid) if you drive.
No appointment is needed during workshop hours, Mon-Sat 9AM-7PM, Fri break 12-2PM · Sun closed. Remote support runs from both offices, and on-site visits are scheduled from whichever is closer to you.
Where we work on site
Dubai Media City, Internet City, Knowledge Park, Barsha Heights, Bur Dubai, Business Bay, JLT and the wider city from the two offices, with scheduled visits beyond Dubai.
How engagements run
An assessment or site survey first, then a written scope and quote, then installation or onboarding, with ongoing support afterwards.
FAQ
Frequently Asked Questions
Quick answers about IT Outsourcing in Dubai from the Azizi Technologies team.
Will we lose control by outsourcing IT?
How much can we save by outsourcing?
Can we keep some IT functions in-house?
Explore more from Azizi Technologies
Official sources
Non-competitor sources we use for standards, platform rules and regulatory context.
Get a Written IT Outsourcing Quote
Next step
IT Support Dubai
An assessment first, then a written scope and quote from our Dubai Media City office. No obligation.
Two Dubai offices, both walk-in
Concord Tower in Media City and the IT Center Building in Bur Dubai, Monday to Saturday 9:00 to 19:00.Find our offices
IT AMC Dubai: one written SLA for the whole estate
IT annual maintenance contracts with response times in the contract, for offices with or without in-house IT.IT AMC in DubaiGet a quote
Get an AMC quote
Four short steps, about a minute. Tell us the job once and we reply on WhatsApp with a price or a written scope, not a call-back.
4.9 stars from 645 Google reviews. Most enquiries answered within minutes during opening hours.
Read them on GoogleMeet the engineers
Real engineers. Real accountability.
Every job is handled by a certified engineer, the same people clients name in our Google reviews.
IT Support Lead
Usman K., thanked by name in our Google reviews
Microsoft Certified
10+ yrs experience
Senior Apple Repair Engineer
Shafeeq Ur Rehman, owner, on the Mac repair and micro-soldering bench
Apple-certified diagnostics · Board-level repair
12+ yrs experience
Network & Security Lead
Infrastructure and firewall team
Cisco CCNA
14+ yrs experience
Data Recovery Engineer
Drive imaging and board-level recovery bench
PC-3000 toolchain
9+ yrs experience
Finding us
Find your nearest Azizi Technologies workshop
Walk in to either Dubai branch, or book an assessment. Visitor parking at Concord Tower (first 15 minutes free, then paid) (Dubai Media City).
Dubai Media City
Concord Tower, Office 45, 10th floor
Dubai Media City, Dubai
Find us in Concord Tower, Dubai Media City. Visitor parking at Concord Tower (first 15 minutes free, then paid).
Opening hours:
Mon to Sat: 9:00 to 19:00, Friday break 12:00 to 14:00
Sun: closed
Bur Dubai
G 58, IT Center Building, 21 21A Street
Bur Dubai, Dubai
Find us on the ground floor of the IT Center Building, with the walk-in repair counter.
Opening hours:
Mon to Sat: 9:00 to 19:00, Friday break 12:00 to 14:00
Sun: closed
Azizi Technologies
The numbers behind the team
- Google rating
- 4.9★
- Verified reviews
- 645
- In Dubai since 2007
- 19 years
- On-site response SLA
- 4 hours
- Remote first response
- 15 minutes
- Dubai walk-in offices
- 2