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AziziTechnologies
IT Solutions · Since 2007
Two walk-in offices: Dubai Media City and Bur Dubai, Mon to Sat 9:00 to 19:00.Request an assessment
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Microsoft & Cloud

AI Policy and Governance Dubai One Page People Will Read

Most AI policies are written to satisfy an auditor and are read by nobody. The one that works is a single page naming which tools are approved and what must never go into any of them, written for the person deciding at four on a Thursday afternoon whether to paste a client document into a chatbot.

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4.9★ · 645+ Google ReviewsSince 2007 · 19+ yearsTwo Dubai workshopsOpen Mon-Sat 9AM-7PM

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Updated October 2026

Quick answer

An AI use policy defines which AI tools staff may use and what data may never be entered into them. Azizi Technologies helps Dubai businesses write, deliver and maintain AI policies covering approved tools, prohibited data, client disclosure and a review cadence.
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Main workshop
Concord Tower, Media City
Second office
IT Center Building, Bur Dubai
In Dubai since
2007
Google rating
4.9 from 645 reviews
Hours
Mon-Sat 9AM-7PM
Enquiries
WhatsApp or use the quote form on this page

What an AI policy is for

Written for four on a Thursday, not for the auditor.

The test of an AI policy is not whether it satisfies a reviewer. It is whether the person deciding, at four on a Thursday, whether to paste a client document into a chatbot, can remember what it says. Twelve pages of principles fail that test. One page naming the approved tools and the things that must never go into any of them passes it.

The second failure is prohibition. A policy that bans AI outright does not stop anyone - it moves the usage onto personal accounts where you cannot see it. Naming what is allowed is what gives people a compliant route they will actually take.

  • Short enough to remember at the moment of decision, which is the only time it matters.

Blue glass artwork

What a Usable Policy Contains

Short, specific and explained. Every element below exists because its absence causes a real incident we have seen.

  • Named approved tools, not categories. Staff cannot judge whether a new product counts as a general-purpose assistant
  • A concrete prohibited list: client data, contracts, payroll, personal data, source code, anything under NDA
  • The reason for each rule, so staff can apply judgement to situations you did not anticipate
  • What to do if someone has already pasted something they should not have, without fear of punishment
  • Who to ask when a new tool appears, and how quickly they will answer

Disclosure and Client Obligations

This is the part businesses discover late, usually when a client asks the question at a contract renewal.

  • Whether your client contracts already restrict processing their data through third-party services
  • Whether AI-assisted work needs disclosing, which varies by sector and increasingly appears in agreements
  • Professional obligations in regulated sectors, which sit above any internal policy
  • Who signs off on AI use in client deliverables
  • Confirm your contractual and regulatory position with a qualified advisor, since it depends on sector and jurisdiction

Governance That Is Not Just a Document

A policy with no operating rhythm decays within a quarter, usually the quarter a new tool launches.

  • A named owner who approves or declines new tools, with a stated turnaround
  • A review cadence, because the tool landscape changes faster than annual policy cycles
  • A register of approved tools that staff can actually find
  • Monitoring of what is in use, so the register reflects reality rather than intent
  • Escalation for genuine incidents, agreed with HR and management before one happens

Delivering It So It Sticks

Emailing a policy is not delivery. It is filing.

  • Deliver it as a short training session, not an attachment
  • Use examples from your own business rather than generic scenarios
  • Cover it at onboarding, since new starters bring habits from their last employer
  • Repeat briefly when a significant new tool appears or the policy changes
  • Make reporting a mistake safe, because a concealed incident is far worse than a disclosed one

Why Azizi

Why Azizi Technologies for AI governance

We write it for the people who have to follow it, and we handle the discovery that tells you what the policy needs to cover.

  • One page, or it does not work

    We will push back on a long policy. Length is the strongest predictor that staff have not read it and will not apply it.

  • Discovery before drafting

    Writing rules without knowing what is already in use produces a document that misses the actual risk. We measure first.

  • We stop at our boundary

    We cover the technical and practical side. Contractual and regulatory obligations need a qualified legal advisor, and we will say so rather than guess.

Our process

How we get started

Sequenced, scoped and shipped. Every phase has a deliverable you can hold us to.

  1. 01

    Find out what is already happening

    There is no point writing rules in the abstract. Discovery first, so the policy addresses real usage.

  2. 02

    Agree the boundaries

    A working session with leadership on approved tools, prohibited data and who owns decisions.

  3. 03

    Write it short

    One page, plain language, with the reasoning included. Reviewed by someone non-technical before it ships.

  4. 04

    Deliver as training

    Short sessions by function, using examples from your own work rather than generic scenarios.

Vendor neutral

Platforms We Support

Dubai businesses run mixed estates, so vendor loyalty is not useful here. These are the platforms we deploy and support day to day across both Dubai workshops.

  • Microsoft 365 and AzureTenant administration, Intune device enrolment, Entra ID and conditional access, handled by Microsoft-certified engineers.
  • Apple macOS fleetsThe default for creative and production teams. Managed alongside Windows under one contract.
  • Cisco and ArubaSwitching, routing and enterprise WiFi for offices that outgrew consumer kit.
  • Ubiquiti UniFiOur most common deployment for agency-sized offices. No per-AP licence and a strong controller.
  • Sophos and FortinetFirewalls, EDR and MDR for teams that need security written into the AMC rather than bolted on.
  • Synology and QNAPShared NAS over 10 GbE for editorial libraries, with backup that covers media rather than just documents.

Finding us

Office 45, Concord Tower

Our main workshop is Office 45 on the 10th floor of Concord Tower in Dubai Media City, with a second Azizi Technologies office at the IT Center Building in Bur Dubai. The nearest metro to Concord Tower is Dubai Internet City, and there is visitor parking (first 15 minutes free, then paid) if you drive.

No appointment is needed during workshop hours, Mon-Sat 9AM-7PM, Fri break 12-2PM · Sun closed. Remote support runs from both offices, and on-site visits are scheduled from whichever is closer to you.

Where we work on site

Dubai Media City, Internet City, Knowledge Park, Barsha Heights, Bur Dubai, Business Bay, JLT and the wider city from the two offices, with scheduled visits beyond Dubai.

How engagements run

An assessment first, then a written scope with response times in the contract, then onboarding and ongoing support reviewed quarterly.

FAQ

Frequently asked questions

6 direct answers about AI Policy and Governance Dubai.

What should an AI use policy actually say?
Which specific tools are approved, what data must never be entered into any AI tool, why each rule exists, what to do if someone breaches it, and who to ask about new tools. One page in plain language. Anything longer is a document staff will not read.
Should we name specific tools or describe categories?
Name them. Staff cannot reliably judge whether a new product counts as a general-purpose assistant, and category definitions age badly. Maintain a short register of approved tools with a named owner who can add to it quickly.
Do we have to tell clients we use AI?
It depends on your contracts and your sector, and it increasingly appears in agreements. Check existing client contracts for restrictions on third-party processing, and confirm your position with a qualified legal advisor rather than assuming.
How often should the policy be reviewed?
More often than an annual cycle, because the tool landscape moves faster than that. A named owner who can approve or decline a new tool within days matters more than the formal review date, since staff will use something in the meantime otherwise.
What if someone has already leaked data into a chatbot?
Handle the first disclosure without punishment, because a culture where mistakes are concealed is more dangerous than one where they are reported. Assess what was exposed, document it, and use it to improve the policy rather than to make an example of someone.
Can you write the policy for us?
We can draft the technical and practical content, run the discovery that tells us what it needs to cover, and deliver it as training. Contractual and regulatory obligations specific to your sector should be reviewed by a qualified legal advisor before you publish.

Explore more from Azizi Technologies

Official sources

Non-competitor sources we use for standards, platform rules and regulatory context.

Other services

Get an AI policy staff will actually follow

Next step

IT Support

Tell us your headcount and which teams handle client or personal data. We will run discovery and quote the policy and training together.

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Two Dubai offices, both walk-in

Concord Tower in Media City and the IT Center Building in Bur Dubai, Monday to Saturday 9:00 to 19:00.Find our offices

IT AMC Dubai: one written SLA for the whole estate

IT annual maintenance contracts with response times in the contract, for offices with or without in-house IT.IT AMC in Dubai
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Four short steps, about a minute. Tell us the job once and we reply on WhatsApp with a price or a written scope, not a call-back.

4.9 stars from 645 Google reviews. Most enquiries answered within minutes during opening hours.

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Meet the engineers

Real engineers. Real accountability.

Every job is handled by a certified engineer, the same people clients name in our Google reviews.

  • IT Support Lead

    Usman K., thanked by name in our Google reviews

    Microsoft Certified

    10+ yrs experience

  • Senior Apple Repair Engineer

    Shafeeq Ur Rehman, owner, on the Mac repair and micro-soldering bench

    Apple-certified diagnostics · Board-level repair

    12+ yrs experience

  • Network & Security Lead

    Infrastructure and firewall team

    Cisco CCNA

    14+ yrs experience

  • Data Recovery Engineer

    Drive imaging and board-level recovery bench

    PC-3000 toolchain

    9+ yrs experience

Finding us

Find your nearest Azizi Technologies office

Walk in to either Dubai branch, or book an assessment. Visitor parking at Concord Tower (first 15 minutes free, then paid) (Dubai Media City).

Dubai Media City

Concord Tower, Office 45, 10th floor
Dubai Media City, Dubai

Find us in Concord Tower, Dubai Media City. Visitor parking at Concord Tower (first 15 minutes free, then paid).

Opening hours:
Mon to Sat: 9:00 to 19:00, Friday break 12:00 to 14:00
Sun: closed

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Bur Dubai

G 58, IT Center Building, 21 21A Street
Bur Dubai, Dubai

Find us on the ground floor of the IT Center Building, with the walk-in repair counter.

Opening hours:
Mon to Sat: 9:00 to 19:00, Friday break 12:00 to 14:00
Sun: closed

Get directions

Azizi Technologies

The numbers behind the team

Years in Dubai
19+
Google Reviews
645+
Vendor Certifications
3
Dubai Workshops
2

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