Dubai Media City · Bur Dubai 4.9★ · 643 reviews
Mon-Sat: 9AM-9PM · Fri break 12-2PM · Sun closed +971 55 753 0104
On-site IT support for Bur Dubai businesses, run from Bur Dubai. Our engineers work out of G 58, IT Center Building on 21A Street, so visits across Bur Dubai, Karama, Mankhool and Deira are normally same day rather than a trip in from New Dubai. AMC contracts with a written SLA, unlimited remote helpdesk, networks, servers and Microsoft 365. Free assessment before you commit to anything.
Quick answer
Azizi Technologies provides contracted IT support for businesses in Bur Dubai from its workshop at G 58, IT Center Building, 21A Street, near BurJuman. Services include IT AMC contracts, managed IT, office networks and cabling, servers and backup, cybersecurity and Microsoft 365. On-site response across Bur Dubai, Karama, Mankhool and Deira is typically same day.
G 58, IT Center Building, 21A St
Address
Same day
On-site response
Unlimited on AMC
Remote helpdesk
BurJuman
Nearest metro
5 to 200
Team size served
Key Takeaways
Updated August 2026Azizi Technologies runs contracted IT support for Bur Dubai businesses from its workshop at G 58, IT Center Building, 21A Street.
Here for a laptop, MacBook or iPhone repair?
This page covers contracted IT support for businesses. Our walk-in bench is at the same address, G 58, IT Center Building.
What Bur Dubai actually needs
Bur Dubai is trading-company territory: freight forwarders, general trading offices, textile and electronics wholesalers, travel agents, clinics and hospitality operators along Khalid Bin Al Waleed Road. Most run small Windows fleets, a shared server or NAS, and a mix of Microsoft 365 and older on-premise software.
That shapes the work. It is less about new laptops and more about keeping ageing infrastructure honest — backups that are actually tested, cabling in buildings wired years ago, printer and POS integration, and email security for businesses that move money by invoice.
Engineers in the building
Not dispatched from Media City. Same-day on site across Bur Dubai, Karama, Mankhool and Deira.
SLA in writing
Response times written into the contract, so 'urgent' means a number rather than a promise.
Restore-tested backups
We confirm your backup actually restores, rather than confirming the job merely ran.
Invoice-fraud focus
Mailbox security and payment-change verification, the real risk for a trading business.
Services
Everything we run for companies in Bur Dubai, Karama, Mankhool, Oud Metha and Deira, from one contract and one team.
Fixed-fee annual cover with a written SLA, sized for Bur Dubai trading offices, clinics and hospitality operators.
Your whole IT function run for you, for the many Bur Dubai businesses with no in-house technician.
Re-cabling and switching for older Bur Dubai buildings where the wiring predates the tenancy.
Shared storage and tested backups for offices still keeping years of records on one ageing box.
Invoice-fraud and mailbox protection for trading businesses that move money on paperwork.
Migration and daily administration, including mailboxes shared across a trading team.
Two Dubai workshops
We run two walk-in workshops. Bur Dubai serves old Dubai and the Creek; Dubai Media City serves New Dubai and the free zones. Same team, same contracts, whichever is closer.
| Bur Dubai | Dubai Media City | |
|---|---|---|
| Address | G 58, IT Center Building, 21A Street | Concord Tower, Office 45, 10th Floor |
| Nearest metro | BurJuman | Dubai Internet City |
| Areas covered | Bur Dubai, Karama, Mankhool, Oud Metha, Deira | Media City, Internet City, Knowledge Park, Barsha Heights, JLT |
| Typical clients | Trading, wholesale, clinics, hospitality | Media, tech, creative agencies, free-zone SMEs |
| On-site response | Same day | Often within the hour |
How we start
We come to your Bur Dubai office, document what you run and what is at risk, and put it in writing.
A quote against your user count, with response times written into the contract rather than implied.
We take over monitoring, patching, backups and Microsoft 365, and document your environment properly.
Unlimited remote helpdesk plus scheduled on-site visits from the IT Center Building, reviewed quarterly.
Vendor neutral
Bur Dubai estates are mixed and often older than the tenancy, so vendor loyalty is not useful here. These are the platforms we deploy and support day to day across Bur Dubai, Karama, Mankhool and Deira.
Microsoft 365 and Azure
Tenant administration, Intune enrolment, Entra ID and conditional access. Solution Partner.
Windows Server and Active Directory
The domain controller and file server most Bur Dubai trading offices still run day to day.
Synology and QNAP
Shared NAS storage and backups that are restore-tested, not merely scheduled.
Cisco, Aruba and Ubiquiti
Switching, routing and WiFi for buildings wired long before the current tenant moved in.
Sophos and Fortinet
Firewalls, EDR and mail protection — the invoice-fraud defence a trading business actually needs.
Veeam and Acronis
Backup and disaster recovery for offices keeping years of records on one ageing box.
Finding us
We are at G 58, IT Center Building, 21A Street, Al Souq Al Kabeer, a short walk from BurJuman Metro and Meena Bazaar. G 58 is on the ground floor, so there are no lifts to find. Paid street parking is available on 21A Street, with more in the BurJuman car park if the street is full.
Workshop hours are Monday to Saturday 09:00 to 21:00 with a Friday prayer break from 12:00 to 14:00, closed Sunday. If you would rather we came to you, on-site visits across Bur Dubai, Karama, Mankhool and Deira are usually available the same day.
Bur Dubai, Mankhool, Al Karama, Oud Metha, Al Souq Al Kabeer, Al Fahidi, Al Raffa and across the Creek into Deira. Businesses in Deira are among our longest-standing clients in the area.
BurJuman, Meena Bazaar, Al Fahidi Historical District, Khalid Bin Al Waleed Road and Al Ain Center (Computer Plaza), which is a separate computer mall a few minutes away, not our address.
Bur Dubai FAQs
8 straight answers about coverage, response times, contracts and what happens to your existing hardware.
Standards and official sources
We align delivery with official guidance where it applies. These are non-competitor sources we use for standards, platform rules and regulatory context.
Azizi Technologies is Dubai's full-stack IT & digital growth partner since 2007. Explore our other services across Dubai and the UAE.
Bur Dubai
We document what you are running, what is at risk and what it would cost to put right, in writing, whether or not you sign anything afterwards.
Get started
Three taps and your email. We come back with a written scope and a price — no sales call unless you ask for one.
4.9 stars from 643 Google reviews. Most enquiries answered within minutes during opening hours.
Read them on GoogleMeet the engineers
Every job is handled by a certified, insured engineer — the same people clients name in our Google reviews.
Senior IT Support Engineer
Shafeeq, named in our Google reviews
Apple-Certified Mac Specialist
Mac repair and micro-soldering bench
Network & Security Lead
Infrastructure and firewall team
Data Recovery Engineer
Class-100 cleanroom lab
Walk in to either Dubai branch, or book a free IT assessment - free customer parking at both locations.
Concord Tower, Office 45, 10th Floor. Mon-Sat 09:00-21:00 (Fri break 12:00-14:00). Closed Sunday.
G 58, IT Center Building, 21 21A Street. Mon-Sat 09:00-21:00 (Fri break 12:00-14:00). Closed Sunday.
Azizi Technologies
Verified Google reviews
4.9 stars from 643 Google reviews across both Dubai workshops.
“Mac Mini M2 won't-turn-on after a power cut in the office. They walked through DFU restore over WhatsApp first to save me a trip, then fixed the actual PMIC fault when DFU didn't work. Honest, fast, and the 90-day warranty came in writing.”
Sarah N.
Accountant, Bur Dubai
“Walked into the Bur Dubai workshop, tested a few machines in person, and picked four Dell OptiPlex units for the team. Genuine Windows, SSDs, proper VAT invoice for our books. Delivered the next day and connected to our network.”
Nadia F.
Office admin, accounting firm, Bur Dubai
“Mac Pro 2019 power supply failure halfway through an ArchiCAD deadline. Free pickup from the office, repaired in 5 days, 90-day warranty. Saved me from buying a new tower.”
Rashid A.
Architect, Bur Dubai
