G 58, IT Center Building · Bur Dubai · Since 2007
IT Support in Bur Dubai Managed IT & AMC for trading firms
On-site IT support for Bur Dubai businesses, run from Bur Dubai. Our engineers work out of G 58, IT Center Building on 21A Street, so visits across Bur Dubai, Karama, Mankhool and Deira are normally same day rather than a trip in from New Dubai. AMC contracts with a written SLA, unlimited remote helpdesk, networks, servers and Microsoft 365. Assessment before you commit to anything.
Based in Bur DubaiSame-day on site4.9★ · 645 reviews19 years in Dubai
Quick answer
- Address
- G 58, IT Center Building, 21A St
- On-site response
- Same day
- Remote helpdesk
- Unlimited on AMC
- Nearest metro
- BurJuman
- Team size served
- 5 to 200
In short
What this service changes
Three things first, the detail below.
Engineers in the building
Not dispatched from Media City. Same-day on site across Bur Dubai, Karama, Mankhool and Deira.
SLA in writing
Response times written into the contract, so 'urgent' means a number rather than a promise.
Restore-tested backups
We confirm your backup actually restores, rather than confirming the job merely ran.
Key takeaways
What you get, in six lines
Based at G 58, IT Center Building on 21A Street, a short walk from BurJuman.
On-site visits across Bur Dubai, Karama, Mankhool and Deira are typically same day.
Built for trading offices, wholesalers, clinics and hospitality along Khalid Bin Al Waleed Road.
Servers, NAS and backups audited for restore, not just for the job running.
Email and invoice-fraud protection, the real risk for a trading business.
The first assessment at the IT Center Building carries no AMC obligation.
Here for a laptop or MacBook repair?
This page covers contracted IT support for businesses. Our walk-in bench is at the same address, G 58, IT Center Building.
What Bur Dubai actually needs
Old Dubai runs on older infrastructure
Bur Dubai is trading-company territory: freight forwarders, general trading offices, textile and electronics wholesalers, travel agents, clinics and hospitality operators along Khalid Bin Al Waleed Road. Most run small Windows fleets, a shared server or NAS, and a mix of Microsoft 365 and older on-premise software.
That shapes the work. It is less about new laptops and more about keeping ageing infrastructure honest: backups that are actually tested, cabling in buildings wired years ago, printer and POS integration, and email security for businesses that move money by invoice.
Not dispatched from Media City. Same-day on site across Bur Dubai, Karama, Mankhool and Deira.
Response times written into the contract, so 'urgent' means a number rather than a promise.
We confirm your backup actually restores, rather than confirming the job merely ran.
Mailbox security and payment-change verification, the real risk for a trading business.
Services
IT services for Bur Dubai businesses
Everything we run for companies in Bur Dubai, Karama, Mankhool, Oud Metha and Deira, from one contract and one team.
IT AMC Contracts
Fixed-fee annual cover with a written SLA, sized for Bur Dubai trading offices, clinics and hospitality operators.
Managed IT Services
Your whole IT function run for you, for the many Bur Dubai businesses with no in-house technician.
Office Network & Cabling
Re-cabling and switching for older Bur Dubai buildings where the wiring predates the tenancy.
Servers, NAS & Backup
Shared storage and tested backups for offices still keeping years of records on one ageing box.
Cybersecurity & Email Protection
Invoice-fraud and mailbox protection for trading businesses that move money on paperwork.
Microsoft 365 Support
Migration and daily administration, including mailboxes shared across a trading team.
Two Dubai workshops
Which office covers you
We run two walk-in workshops. Bur Dubai serves old Dubai and the Creek; Dubai Media City serves New Dubai and the free zones. Same team, same contracts, whichever is closer.
| Bur Dubai | Dubai Media City | |
|---|---|---|
| Address | G 58, IT Center Building, 21A Street | Concord Tower, Office 45, 10th Floor |
| Nearest metro | BurJuman | Dubai Internet City |
| Areas covered | Bur Dubai, Karama, Mankhool, Oud Metha, Deira | Media City, Internet City, Knowledge Park, Barsha Heights, JLT |
| Typical clients | Trading, wholesale, clinics, hospitality | Media, tech, creative agencies, free-zone SMEs |
| On-site response | Within 4 hours, written SLA | Within 4 hours, written SLA |
How we start
Four steps, no obligation to sign
- 01
Assessment
We come to your Bur Dubai office, document what you run and what is at risk, and put it in writing.
- 02
Written scope and SLA
A quote against your user count, with response times written into the contract rather than implied.
- 03
Onboarding
We take over monitoring, patching, backups and Microsoft 365, and document your environment properly.
- 04
Ongoing support
Unlimited remote helpdesk plus scheduled on-site visits from the IT Center Building, reviewed quarterly.
Vendor neutral
Platforms We Support
Bur Dubai estates are mixed and often older than the tenancy, so vendor loyalty is not useful here. These are the platforms we deploy and support day to day across Bur Dubai, Karama, Mankhool and Deira.
- Microsoft 365 and AzureTenant administration, Intune enrolment, Entra ID and conditional access, handled by Microsoft-certified engineers.
- Windows Server and Active DirectoryThe domain controller and file server most Bur Dubai trading offices still run day to day.
- Synology and QNAPShared NAS storage and backups that are restore-tested, not merely scheduled.
- Cisco, Aruba and UbiquitiSwitching, routing and WiFi for buildings wired long before the current tenant moved in.
- Sophos and FortinetFirewalls, EDR and mail protection, the invoice-fraud defence a trading business actually needs.
- Veeam and AcronisBackup and disaster recovery for offices keeping years of records on one ageing box.
Finding us
G 58, IT Center Building
We are at G 58, IT Center Building, 21A Street, Al Souq Al Kabeer, a short walk from BurJuman Metro and Meena Bazaar. G 58 is on the ground floor, so there are no lifts to find. Paid street parking is available on 21A Street, with more in the BurJuman car park if the street is full.
Workshop hours are Monday to Saturday 09:00 to 19:00 with a Friday prayer break from 12:00 to 14:00, closed Sunday. If you would rather we came to you, on-site visits across Bur Dubai, Karama, Mankhool and Deira are usually available the same day.
Areas we cover from Bur Dubai
Bur Dubai, Mankhool, Al Karama, Oud Metha, Al Souq Al Kabeer, Al Fahidi, Al Raffa and across the Creek into Deira. Businesses in Deira are among our longest-standing clients in the area.
Landmarks nearby
BurJuman, Meena Bazaar, Al Fahidi Historical District, Khalid Bin Al Waleed Road and Al Ain Center (Computer Plaza), which is a separate computer mall a few minutes away, not our address.
Bur Dubai FAQs
What do Bur Dubai businesses ask before signing an IT contract?
8 straight answers about coverage, response times, contracts and what happens to your existing hardware. Written by the engineers who run these contracts, not a sales team. If your question is not here, send it on WhatsApp and you get a plain answer during workshop hours.
Do you provide IT support for businesses in Bur Dubai?
How fast can an engineer reach my Bur Dubai office?
What does an IT AMC contract cover for a Bur Dubai business?
Can you support an older server or NAS in a Bur Dubai office?
Is this the same place as your computer repair shop in Bur Dubai?
Do you cover Deira and Karama from the Bur Dubai office?
Do you work with trading companies that still run paper-based processes?
Can a Bur Dubai office get an assessment without signing a contract?
Explore more from Azizi Technologies
Official sources
Non-competitor sources we use for standards, platform rules and regulatory context.
Get an IT assessment for your Bur Dubai office
Next step
Bur Dubai
We document what you are running, what is at risk and what it would cost to put right, in writing, whether or not you sign anything afterwards.
Two Dubai offices, both walk-in
Concord Tower in Media City and the IT Center Building in Bur Dubai, Monday to Saturday 9:00 to 19:00.Find our offices
IT AMC Dubai: one written SLA for the whole estate
IT annual maintenance contracts with response times in the contract, for offices with or without in-house IT.IT AMC in DubaiGet a quote
Tell us what your Bur Dubai office needs
Four short steps, about a minute. Tell us the job once and we reply on WhatsApp with a price or a written scope, not a call-back.
4.9 stars from 645 Google reviews. Most enquiries answered within minutes during opening hours.
Read them on GoogleMeet the engineers
Real engineers. Real accountability.
Every job is handled by a certified engineer, the same people clients name in our Google reviews.
IT Support Lead
Usman K., thanked by name in our Google reviews
Microsoft Certified
10+ yrs experience
Senior Apple Repair Engineer
Shafeeq Ur Rehman, owner, on the Mac repair and micro-soldering bench
Apple-certified diagnostics · Board-level repair
12+ yrs experience
Network & Security Lead
Infrastructure and firewall team
Cisco CCNA
14+ yrs experience
Data Recovery Engineer
Drive imaging and board-level recovery bench
PC-3000 toolchain
9+ yrs experience
Finding us
Find your nearest Azizi Technologies workshop
Walk in to either Dubai branch, or book an IT assessment - visitor parking at our Concord Tower branch (first 15 minutes free, then paid).
Dubai Media City
Concord Tower, Office 45, 10th floor
Dubai Media City, Dubai
Find us in Concord Tower, Dubai Media City. Visitor parking at Concord Tower (first 15 minutes free, then paid).
Opening hours:
Mon to Sat: 9:00 to 19:00, Friday break 12:00 to 14:00
Sun: closed
Bur Dubai
G 58, IT Center Building, 21 21A Street
Bur Dubai, Dubai
Find us on the ground floor of the IT Center Building, with the walk-in repair counter.
Opening hours:
Mon to Sat: 9:00 to 19:00, Friday break 12:00 to 14:00
Sun: closed
Azizi Technologies
The numbers behind the Bur Dubai workshop
- Google rating
- 4.9★
- Verified reviews
- 645
- In Dubai since 2007
- 19 years
- On-site response SLA
- 4 hours
- Remote first response
- 15 minutes
- Dubai walk-in offices
- 2
Verified Google reviews
What clients say about our on-site work
“Very acommodating. Look for them down the courtyard corridor on the left. Not cheap but very professional.”
Meghan Moe Beitiks, Walk-in repair · Local Guide