If a Thunderbolt or USB port on the Mac mini M4 isn't recognising devices, work through these checks. 1) Try a different cable. USB-C cables vary wildly - many are charge-only USB 2.0 and won't carry data or video. Use a known-good Thunderbolt 4 / USB4 cable to test. 2) Try a different port and the same cable.
If port 1 fails but port 2 works, the issue is the port, not the cable. 3) Reset the SMC / power state - shut down, unplug power for 30 seconds, plug back in, boot. 4) Open System Information → USB and Thunderbolt - if the device shows up there but not in Finder, it's a formatting/permission issue, not a port issue. 5) Update macOS - early 15.x had a Thunderbolt enumeration bug. If a port shows nothing in System Information across multiple devices, it's hardware.
Bring it to our Dubai workshop for board-level diagnosis.
Quick answer
Ports stopped recognising drives or cables? Try these fixes before assuming hardware. If a Thunderbolt or USB port on the Mac mini M4 isn't recognising devices, work through these checks.
How Azizi Technologies handles this in Dubai
- Free intake diagnosis at our Dubai Media City or Bur Dubai workshop (or via WhatsApp photos).
- Written AED price quote before any work begins - no surprises, no hidden fees.
- Apple Certified Mac Technician on every Mac job; brand-trained technicians for Windows and Linux.
- 90-day parts-and-labour warranty on every repair.
- Free pickup and delivery across Dubai including DIFC, JLT, Marina, Business Bay, Downtown, Media City, Jumeirah.
- Same-day service on most common jobs walked in before 11:00.
Need help with your Mac or laptop?
Contact Azizi Technologies - Dubai's trusted repair experts since 2007. We respond within 60 minutes during workshop hours with a written AED quote and the next available pickup slot in your Dubai zone.
Frequently asked questions
Ports stopped recognising drives or cables? Try these fixes before assuming hardware.
If a Thunderbolt or USB port on the Mac mini M4 isn't recognising devices, work through these checks. 1) Try a different cable. USB-C cables vary wildly - many are charge-only USB 2.0 and won't carry data or video. Use a known-good Thunderbolt 4 / USB4 cable to test. 2) Try a different port and the same cable.
Do you offer macbook repair dubai in Dubai?
Yes. Azizi Technologies has been an Apple and IT specialist in Dubai since 2007. For MacBook Repair Dubai, we offer same-day workshop service at our Dubai Media City (Concord Tower, Office 45) and Bur Dubai (G 58, IT Center Building) locations, with free pickup across Dubai. Free diagnosis on intake, written quote before any work, and a 90-day parts-and-labour warranty on every job. Call +971 55 753 0104 or WhatsApp for a quote.
What are your workshop hours and locations?
Azizi Technologies operates two walk-in workshops in Dubai. Main: Concord Tower, Office 45, 10th Floor, Dubai Media City (covers DMC, Internet City, JLT, Dubai Marina, Al Sufouh, Jumeirah, Palm Jumeirah, Bluewaters, Al Barsha). Second: G 58, IT Center Building, 21 21A Street, Bur Dubai (covers Bur Dubai, Karama, Deira, Downtown). Hours: Monday to Saturday 09:00 to 21:00 (Friday prayer break 12:00 to 14:00). Closed Sunday. Free pickup across all Dubai districts on jobs over Request a quote.
Related Services
MacBook Repair Dubai
Browse the full service page - pricing, turnaround times, and what's included.