If macOS isn't detecting your external CD/DVD drive, the issue is usually power or permissions. First, plug the drive into a different USB port - preferably a USB-A port via a powered hub, since bus-powered optical drives often need more current than a single USB-C port can supply. Open Disk Utility (Applications → Utilities) and check the sidebar - if the drive appears there but not on the desktop, go to Finder → Settings → General and tick "CDs, DVDs, and iPods". If it's not in Disk Utility, try System Information → USB to confirm the OS sees the hardware. On Apple silicon Macs, some old optical drives need their drivers rewritten - restart while holding the power button and choose "Options" → "Utilities" → Terminal, then check kext signing.
Most slim USB-A optical drives now work plug-and-play. If you only need to read one disc, our Dubai store can rip it for you.
Quick answer
External CD drive plugged in but Finder doesn't see it? Try these fixes in order. If macOS isn't detecting your external CD/DVD drive, the issue is usually power or permissions.
How Azizi Technologies handles this in Dubai
- Free intake diagnosis at our Dubai Media City or Bur Dubai workshop (or via WhatsApp photos).
- Written AED price quote before any work begins - no surprises, no hidden fees.
- Apple Certified Mac Technician on every Mac job; brand-trained technicians for Windows and Linux.
- 90-day parts-and-labour warranty on every repair.
- Free pickup and delivery across Dubai including DIFC, JLT, Marina, Business Bay, Downtown, Media City, Jumeirah.
- Same-day service on most common jobs walked in before 11:00.
Need help with your Mac or laptop?
Contact Azizi Technologies - Dubai's trusted repair experts since 2007. We respond within 60 minutes during workshop hours with a written AED quote and the next available pickup slot in your Dubai zone.
Frequently asked questions
External CD drive plugged in but Finder doesn't see it? Try these fixes in order.
If macOS isn't detecting your external CD/DVD drive, the issue is usually power or permissions. First, plug the drive into a different USB port - preferably a USB-A port via a powered hub, since bus-powered optical drives often need more current than a single USB-C port can supply. Open Disk Utility (Applications → Utilities) and check the sidebar - if the drive appears there but not on the desktop, go to Finder → Settings → General and tick "CDs, DVDs, and iPods". If it's not in Disk Utility, try System Information → USB to confirm the OS sees the hardware. On Apple silicon Macs, some old optical drives need their drivers rewritten - restart while holding the power button and choose "Options" → "Utilities" → Terminal, then check kext signing.
Do you offer imac repair dubai in Dubai?
Yes. Azizi Technologies has been an Apple and IT specialist in Dubai since 2007. For iMac Repair Dubai, we offer same-day workshop service at our Dubai Media City (Concord Tower, Office 45) and Bur Dubai (G 58, IT Center Building) locations, with free pickup across Dubai. Free diagnosis on intake, written quote before any work, and a 90-day parts-and-labour warranty on every job. Call +971 55 753 0104 or WhatsApp for a quote.
What are your workshop hours and locations?
Azizi Technologies operates two walk-in workshops in Dubai. Main: Concord Tower, Office 45, 10th Floor, Dubai Media City (covers DMC, Internet City, JLT, Dubai Marina, Al Sufouh, Jumeirah, Palm Jumeirah, Bluewaters, Al Barsha). Second: G 58, IT Center Building, 21 21A Street, Bur Dubai (covers Bur Dubai, Karama, Deira, Downtown). Hours: Monday to Saturday 09:00 to 21:00 (Friday prayer break 12:00 to 14:00). Closed Sunday. Free pickup across all Dubai districts on jobs over Request a quote.
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