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iMac screen with persistent horizontal coloured lines across the display

Q&A · iMac Repair Dubai

iMac Screen Horizontal Lines Fix

Horizontal lines across your iMac display? Causes - LCD, T-CON board, graphics card - and what's repairable at Azizi Technologies Dubai, free diagnosis.

4.9 · 645 reviewsTwo Dubai workshopsMon-Sat 9AM-7PM19 years in Dubai

Quick answer

Persistent horizontal lines on an iMac display almost always point to one of three failures. 1) LCD T-CON (timing control) board: lines that appear after warmup but disappear after a cold restart suggest the T-CON is overheating.
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Main workshop
Concord Tower, Media City
Second office
IT Center Building, Bur Dubai
In Dubai since
2007
Google rating
4.9 from 645 reviews
Hours
Mon-Sat 9AM-7PM
Enquiries
WhatsApp or use the quote form on this page

If that did not fix it

Lines that appear only when warm

Start the iMac from cold and watch the Apple logo. Lines already there at the logo are hardware. Lines that arrive after twenty or thirty minutes and clear after a cold restart are heat: on 2011 models the graphics card, on the slim 2012 to 2019 models more often the panel's own driver board, sold only with the panel.

Photograph the lines at the logo stage, note the year from About This Mac, and tell us if the iMac has ever travelled face down. The 5K panels from 2015 onwards are still obtainable; earlier panels are getting scarce, so we check stock before you carry a 27-inch across town.

Three causes, three different repairs

Lines on an iMac panel narrow to the T-CON, the GPU or the cable.

Persistent horizontal lines almost always trace to one of three failures: a T-CON board that misbehaves once the machine warms, a GPU fault, or a damaged display cable. When the lines appear is the clue, since warm-only behaviour points at thermal and lines from cold point elsewhere.

The distinction matters because the repairs are not comparable. A cable or T-CON fix is contained work, while a GPU fault on certain Intel iMac generations is a far larger job.

  • Appearing after warmup and clearing on a cold boot suggests the T-CON.

Azizi technician heat-testing an iMac display board to catch lines that appear only when warm

The full answer

Solid horizontal lines that won't go away? Here's what's failing inside your iMac.

Persistent horizontal lines on an iMac display almost always point to one of three failures. 1) LCD T-CON (timing control) board: lines that appear after warmup but disappear after a cold restart suggest the T-CON is overheating. 2) GPU failure: 2011 iMacs (Radeon HD 6970M / 6790M) had a notorious solder-joint failure causing horizontal banding - Apple's repair program ended years ago but the fix is a GPU reflow or replacement. 3) Display cable: lines that change when you press on the screen edge mean the LVDS ribbon is loose or kinked. To diagnose: connect an external monitor (works on 2011-2014 iMacs via Target Display Mode; later iMacs need a USB-C/HDMI adapter).

If the external is clean, the iMac's logic board and GPU are fine - it's a panel/cable issue. We replace iMac LCDs and reflow GPUs at our Dubai workshop. Bring the iMac in for a free diagnosis.

Laptop panels fail differently; our blurry screen fix for the M1 MacBook Pro 16 covers the scaling and panel checks.

Lines caused by a failing GPU are a board-level fault, handled under iMac logic board repair.

If yours is the 24-inch M3 model, the parts and diagnosis differ from the Intel machines above; see iMac M3 repair.

From the bench: what we see with this one

The 2011 27-inch iMac is the one we are most careful to be honest about. A reflow of the graphics card holds for a few months, sometimes longer, and then the lines come back; a replacement card lasts. We tell people that before they spend anything, because a cheap reflow that fails in August is money gone twice. Dust is a factor on every model: an iMac that has sat in a Dubai office for years has the rear vents and the fan packed, the panel runs hotter than it should, and heat is what brings the lines out.

On the slim models, pressing on the glass to test is a bad idea; the panel is bonded to the glass and pressure can add a new fault to the one you are diagnosing. Photograph it instead.

How Azizi Technologies handles this in Dubai

  • Free intake diagnosis at our Dubai Media City or Bur Dubai workshop (or via WhatsApp photos).
  • Written AED price quote before any work begins - no surprises, no hidden fees.
  • Apple Certified Mac Technician on every Mac job; brand-trained technicians for Windows and Linux.
  • 90-day parts-and-labour warranty on every repair.
  • Walk-in only, no appointment: Media City for Marina, JLT and Jumeirah, Bur Dubai for Karama, Deira and Downtown.
  • Same-day service on most common jobs walked in before 11:00.

Vendor neutral

Platforms We Support

The device maker and the component vendors behind the repairs on our Dubai bench. Parts are named because grade matters more than the price on the sticker.

  • AppleMacBook Air, MacBook Pro, iMac, Mac mini and Mac Studio across Intel, T2 and Apple silicon.
  • SamsungNVMe SSDs for upgrades on older Intel Macs, and the NAND we recover data from on soldered boards.
  • CrucialSSD and memory upgrades on the Macs that still take them, with the data migrated as part of the job.
  • KingstonSSD and memory alternatives to the Samsung and Crucial parts.
  • Western DigitalExternal and NAS drives we use for pre-repair backups and as migration targets.
  • SeagateBackup and archive drives for the data we copy off a device before it is opened.

Finding us

Office 45, Concord Tower

Azizi Technologies operates two Dubai locations: the main workshop at Office 45, 10th floor of Concord Tower in Dubai Media City, and a second office at the IT Center Building in Bur Dubai. Concord Tower is a short walk from Dubai Internet City metro, with visitor parking on site (first 15 minutes free, then paid).

No appointment is needed during workshop hours, Mon-Sat 9AM-7PM, Fri break 12-2PM · Sun closed. Walk in with the device for a free diagnosis. Repairs are walk-in only; send photos on WhatsApp first if you want the likely cost before the trip.

Walk in, no appointment

Free diagnosis at either Dubai workshop during workshop hours. We no longer collect repairs; businesses on an AMC can hand devices to the engineer on a scheduled visit.

How a repair runs

Diagnosis first, then a written quote before any work starts, then the repair, tested and returned with the work covered by our warranty.

FAQ

Frequently asked questions

4 direct answers from the Azizi Technologies team.

Do lines at the Apple logo prove it is hardware?
Yes. The logo screen is drawn before macOS loads any drivers or settings, so anything wrong with the picture at that stage is in the display, the cable or the graphics hardware. A fault that only appears after login, or only in one app, points to software instead and is worth a Safe Mode boot first.
Is a graphics card reflow a lasting repair?
No. Reheating the chip re-flows the cracked solder joints and buys months, after which the joints crack again, especially in a hot room. On a 2011 iMac the lasting fix is a replacement graphics card, which we fit when one is available. We say this up front so nobody pays for a reflow expecting years.
Can I use the iMac as a monitor if its own screen has failed?
Only on 2009 to 2014 models, and only from another Mac over Mini DisplayPort or Thunderbolt using Target Display Mode. If the fault is in the panel itself, that mode shows the same lines. The 5K iMacs from late 2014 onwards have no monitor mode at all, so a failed panel on those is a repair or a replacement machine.
What are your workshop hours and locations?
We keep two Dubai workshops open to walk-ins. The Media City location is Office 45, 10th Floor, Concord Tower, closest for Marina, JLT, Al Barsha and Jumeirah. The Bur Dubai location is G 58, IT Center Building, closest for Karama, Deira and Downtown. Hours are Monday to Saturday, 09:00 to 19:00 with a Friday prayer break, Sunday closed. There is no collection service for repairs; walk in to either one.

Talk to the iMac Repair team

Next step

iMac Repair Dubai

Need help with your Mac or laptop? Contact Azizi Technologies - Dubai's trusted repair experts since 2007. We respond during workshop hours with a written AED quote and the nearer of our two walk-in workshops.

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What needs fixing?

Four short steps, about a minute. Tell us the job once and we reply on WhatsApp with a price or a written scope, not a call-back.

4.9 stars from 645 Google reviews. Most enquiries answered within minutes during opening hours.

Read them on Google

Meet the engineers

Real engineers. Real accountability.

Every job is handled by a certified engineer, the same people clients name in our Google reviews.

  • IT Support Lead

    Usman K., thanked by name in our Google reviews

    Microsoft Certified

    10+ yrs experience

  • Senior Apple Repair Engineer

    Shafeeq Ur Rehman, owner, on the Mac repair and micro-soldering bench

    Apple-certified diagnostics · Board-level repair

    12+ yrs experience

  • Network & Security Lead

    Infrastructure and firewall team

    Cisco CCNA

    14+ yrs experience

  • Data Recovery Engineer

    Drive imaging and board-level recovery bench

    PC-3000 toolchain

    9+ yrs experience

Finding us

Find your nearest Azizi Technologies workshop

Walk in to either Dubai branch for a free diagnosis, or book a visit. Visitor parking at Concord Tower (first 15 minutes free, then paid) (Dubai Media City).

Dubai Media City

Concord Tower, Office 45, 10th floor
Dubai Media City, Dubai

Find us in Concord Tower, Dubai Media City. Visitor parking at Concord Tower (first 15 minutes free, then paid).

Opening hours:
Mon to Sat: 9:00 to 19:00, Friday break 12:00 to 14:00
Sun: closed

Get directions

Bur Dubai

G 58, IT Center Building, 21 21A Street
Bur Dubai, Dubai

Find us on the ground floor of the IT Center Building, with the walk-in repair counter.

Opening hours:
Mon to Sat: 9:00 to 19:00, Friday break 12:00 to 14:00
Sun: closed

Get directions

Azizi Technologies

The numbers behind the Media City workshop

Google rating
4.9★
Verified reviews
645
In Dubai since 2007
19 years
On-site response SLA
4 hours
Remote first response
15 minutes
Dubai walk-in offices
2

Verified Google reviews

What MacBook Repair customers say

Read them on Google
★★★★★ Google review
“Fast, convenient and effective service. They fixed my MacBook keyboard issues in less than 24hrs”

Luu, MacBook keyboard repair · Local Guide

4.9

4.9 stars from 645 Google reviews across both Dubai workshops.