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Two walk-in offices: Dubai Media City and Bur Dubai, Mon to Sat 9:00 to 19:00.Request an assessment
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Service Info · WiFi Installation Dubai

Guest WiFi Setup Dubai - VLAN & TDRA Guide

Guest WiFi setup in Dubai offices, hotels, retail. Captive portal, VLAN isolation, branding and TDRA compliance. 90-day warranty. Book a site survey.

4.9 · 645 reviewsTwo Dubai officesMon-Sat 9AM-7PM19 years in Dubai

Quick answer

Guest WiFi setup in Dubai is more than a second SSID with a separate password. Done well, it isolates visitor traffic from internal systems via VLAN segmentation, caps per-guest bandwidth so visitors do not saturate your business circuit, brands the experience with your logo and terms, captures email or phone for marketing follow-up, and meets TDRA (Telecommunications and Digital Government Regulatory Authority) compliance for public-facing hospitality and retail venues.
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Head office
Concord Tower, Media City
Second office
IT Center Building, Bur Dubai
In Dubai since
2007
Google rating
4.9 from 645 reviews
Hours
Mon-Sat 9AM-7PM
Enquiries
WhatsApp or use the quote form on this page

What guest WiFi really involves

A second password is not guest WiFi.

Handing visitors the office password — or a second SSID on the same network — gives every guest device a path to your internal systems and lets one visitor's cloud backup saturate the circuit your business runs on. Most Dubai offices we audit are doing exactly this.

Done properly, guest traffic is isolated on its own VLAN, capped per user so the business line stays usable, branded through a portal, and set up to meet TDRA rules for visitor access. The guest experience improves and, more importantly, guests stop being on your network at all.

  • Guest devices cannot reach your servers, printers or CCTV.

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What this involves

Setting up guest WiFi in a Dubai office, hotel or retail venue? Here is the full Azizi Technologies guide.

Guest WiFi setup in Dubai is more than a second SSID with a separate password. Done well, it isolates visitor traffic from internal systems via VLAN segmentation, caps per-guest bandwidth so visitors do not saturate your business circuit, brands the experience with your logo and terms, captures email or phone for marketing follow-up, and meets TDRA (Telecommunications and Digital Government Regulatory Authority) compliance for public-facing hospitality and retail venues. At Azizi Technologies Dubai, guest WiFi setup is quoted per site, from an office captive portal with VLAN isolation and basic branding up to a hotel-grade TDRA-compliant captive portal with Emirates ID logging, PMS integration and per-guest bandwidth caps. Standard implementation: dedicated guest VLAN (typically VLAN 20) firewalled from staff, IoT and server VLANs - a compromised visitor device cannot reach your file server or VoIP phones.

Captive portal vendor depends on requirements: UniFi Network built-in captive portal (free, suitable for office visitor WiFi), Cisco Meraki Splash Page (included with Dashboard licence), Aruba ClearPass for enterprise, Aircove, Tanaza, Cloud4Wi or EasyWiFi for hotels and retail wanting marketing capture, SMS verification or social login. Per-guest bandwidth caps typically set at 5 Mbps for offices, 10-15 Mbps for hotels marketing as business-grade WiFi, 25 Mbps for premium coworking spaces. Session timeouts: 4 hours for office visitor WiFi, 24 hours for hotel guests, 1 hour for cafe walk-ins. WPA2-Personal (shared password shown on splash screen) is fine for guest SSIDs. WPA3 optional.

For TDRA-regulated venues (hotels, retail, cafes serving the public), additional compliance: log every guest connection with verified identity (passport, Emirates ID or OTP-verified UAE mobile number), retain logs 12 months, block prohibited content. Hotel-grade setups are priced on AP count and integrations. Marketing-focused captive portals integrate with Mailchimp, HubSpot or Salesforce - every guest connection becomes a CRM lead automatically. Brand customisation includes logo, colours, multilingual support (English and Arabic typical), terms of service link, privacy policy link. Azizi Technologies has set up guest WiFi for over 200 Dubai businesses since 2018 - DIFC law firms, Dubai Media City advertising agencies, Business Bay financial services, Jumeirah and Palm Jumeirah hotels, JLT retail, coworking spaces across Tecom and Internet City.

60-minute site survey before any quote.

High-density housing is a different problem from a lobby network, and our WiFi setup guide for labour accommodation explains the design.

How Azizi Technologies handles this in Dubai

  • Site survey for offices, villas and warehouses across Dubai before any quote.
  • Written fixed quote before any work begins - no surprises, no hidden fees.
  • Certified network engineers on every job - Ubiquiti, Cisco, Aruba and MikroTik trained.
  • 90-day workmanship warranty on every installation.
  • Coverage across Dubai including DIFC, JLT, Marina, Business Bay, Downtown, Media City, Jumeirah.
  • Same-day callouts available for most Dubai districts.

Vendor neutral

Platforms We Support

The access-point and mesh platforms we survey for, install and support across Dubai homes, villas, offices and hotels.

  • Ubiquiti UniFiU6 Pro, U7 Pro and UDM Pro for offices and large villas. Our most common commercial deployment.
  • Cisco MerakiCloud-managed enterprise WiFi where the client needs Meraki dashboards and support contracts.
  • ArubaInstant On and HPE Aruba access points for hotels and high-density offices.
  • TP-Link Omada and DecoOmada for budget-conscious offices, Deco mesh for villas and apartments.
  • Eero and Netgear OrbiConsumer mesh systems for same-day home WiFi fixes.
  • Fortinet FortiGateThe firewall behind office and hotel WiFi, with guest networks and captive portals.

Finding us

Office 45, Concord Tower

Azizi Technologies operates two Dubai locations: the main workshop at Office 45, 10th floor of Concord Tower in Dubai Media City, and a second office at the IT Center Building in Bur Dubai. Concord Tower is a short walk from Dubai Internet City metro, with visitor parking on site (first 15 minutes free, then paid).

No appointment is needed during workshop hours, Mon-Sat 9AM-7PM, Fri break 12-2PM · Sun closed. Remote support runs from both offices, and on-site visits are scheduled from whichever is closer to you.

Where we work on site

Dubai Media City, Internet City, Knowledge Park, Barsha Heights, Bur Dubai, Business Bay, JLT and the wider city from the two offices, with scheduled visits beyond Dubai.

How engagements run

An assessment or site survey first, then a written scope and quote, then installation or onboarding, with ongoing support afterwards.

FAQ

Frequently asked questions

3 direct answers from the Azizi Technologies team.

Setting up guest WiFi in a Dubai office, hotel or retail venue? Here is the full Azizi Technologies guide.
Guest WiFi setup in Dubai is more than a second SSID with a separate password. Done well, it isolates visitor traffic from internal systems via VLAN segmentation, caps per-guest bandwidth so visitors do not saturate your business circuit, brands the experience with your logo and terms, captures email or phone for marketing follow-up, and meets TDRA (Telecommunications and Digital Government Regulatory Authority) compliance for public-facing hospitality and retail venues. At Azizi Technologies Dubai, guest WiFi setup is quoted per site, from an office captive portal with VLAN isolation and basic branding up to a hotel-grade TDRA-compliant captive portal with Emirates ID logging, PMS integration and per-guest bandwidth caps. Standard implementation: dedicated guest VLAN (typically VLAN 20) firewalled from staff, IoT and server VLANs - a compromised visitor device cannot reach your file server or VoIP phones.
Do you offer wifi installation dubai in Dubai?
We do — WiFi Installation Dubai is handled at both of our Dubai locations (Concord Tower, Office 45, Dubai Media City, and G 58, IT Center Building, Bur Dubai), and you walk in with the device, no appointment needed. You get a free diagnosis and a written quote before we touch anything, backed by a 90-day parts-and-labour warranty, from a team that has worked on Apple and IT hardware in Dubai since 2007. Use the quote form on this page to get started.
What are your workshop hours and locations?
We keep two Dubai workshops open to walk-ins. The Media City location is Office 45, 10th Floor, Concord Tower, closest for Marina, JLT, Al Barsha and Jumeirah. The Bur Dubai location is G 58, IT Center Building, closest for Karama, Deira and Downtown. Hours are Monday to Saturday, 09:00 to 19:00 with a Friday prayer break, Sunday closed. There is no collection service for repairs; walk in to either one.

Talk to the WiFi Installation team

Next step

WiFi Installation Dubai

Still locked out of your Wi-Fi? Send us your router model and what you have already tried. Azizi Technologies has handled Dubai Wi-Fi since 2007, across Etisalat and du lines. We reply during workshop hours and tell you honestly whether it is a settings fix you can do yourself or needs a technician on site.

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Tell us about the space

Four short steps, about a minute. Tell us the job once and we reply on WhatsApp with a price or a written scope, not a call-back.

4.9 stars from 645 Google reviews. Most enquiries answered within minutes during opening hours.

Read them on Google

Meet the engineers

Real engineers. Real accountability.

Every job is handled by a certified engineer, the same people clients name in our Google reviews.

  • IT Support Lead

    Usman K., thanked by name in our Google reviews

    Microsoft Certified

    10+ yrs experience

  • Senior Apple Repair Engineer

    Shafeeq Ur Rehman, owner, on the Mac repair and micro-soldering bench

    Apple-certified diagnostics · Board-level repair

    12+ yrs experience

  • Network & Security Lead

    Infrastructure and firewall team

    Cisco CCNA

    14+ yrs experience

  • Data Recovery Engineer

    Drive imaging and board-level recovery bench

    PC-3000 toolchain

    9+ yrs experience

Finding us

Find your nearest Azizi Technologies workshop

Walk in to either Dubai branch for a free diagnosis, or book a visit. Visitor parking at Concord Tower (first 15 minutes free, then paid) (Dubai Media City).

Dubai Media City

Concord Tower, Office 45, 10th floor
Dubai Media City, Dubai

Find us in Concord Tower, Dubai Media City. Visitor parking at Concord Tower (first 15 minutes free, then paid).

Opening hours:
Mon to Sat: 9:00 to 19:00, Friday break 12:00 to 14:00
Sun: closed

Get directions

Bur Dubai

G 58, IT Center Building, 21 21A Street
Bur Dubai, Dubai

Find us on the ground floor of the IT Center Building, with the walk-in repair counter.

Opening hours:
Mon to Sat: 9:00 to 19:00, Friday break 12:00 to 14:00
Sun: closed

Get directions

Azizi Technologies

The numbers behind the team

Google rating
4.9★
Verified reviews
645
In Dubai since 2007
19 years
On-site response SLA
4 hours
Remote first response
15 minutes
Dubai walk-in offices
2