Service Info · WiFi Installation Dubai
Captive Portal WiFi Dubai - Vendors & Setup
Captive portal WiFi in Dubai for offices, hotels, retail. Branded login splash, TDRA-compliant, CRM integration. Book a site survey.
4.9 · 645 reviewsTwo Dubai officesMon-Sat 9AM-7PM19 years in Dubai
Quick answer
- Head office
- Concord Tower, Media City
- Second office
- IT Center Building, Bur Dubai
- In Dubai since
- 2007
- Google rating
- 4.9 from 645 reviews
- Hours
- Mon-Sat 9AM-7PM
- Enquiries
- WhatsApp or use the quote form on this page
What a captive portal is for
The splash page is the visible part. Compliance is the real job.
A captive portal is the page a guest sees before they get online: your logo, a terms checkbox, a connect button or an email field. That is the marketing surface — a branded first touch and a lawful way to collect contact details from people who chose to give them.
The layer underneath is why hotels and venues in Dubai need one built properly. TDRA guest-access rules govern how public WiFi identifies users, and a hotel-grade portal integrated with your CRM is a very different build from a basic office splash page. Both are legitimate; they just should not be quoted as the same product.
Your logo and terms on the connect page, not the router manufacturer's default.
Public WiFi identification handled the way UAE regulation requires.
Email or phone collected lawfully from guests who choose to share it.
Scoped honestly — a basic portal and a CRM-integrated one are different builds.
What this involves
Need a branded captive portal for Dubai office, hotel or retail WiFi? Here are the vendors, pricing, and what gets included.
A captive portal is the splash page guests see when they connect to your WiFi - typically with your logo, network name, terms of use, and either a 'Connect' button or an email-collect form. At Azizi Technologies Dubai, captive portal setup is quoted per site, from a basic office portal up to a hotel-grade TDRA-compliant portal with CRM integration. Standard captive portal vendors deployed in Dubai: Ubiquiti UniFi Network built-in (free, suitable for office visitor WiFi); Cisco Meraki Splash Page (free with Meraki licence, included on every Meraki MX or MR deployment); Aruba ClearPass for enterprise; Aircove (hotel-focused, AED 200-500 per month); Tanaza (multi-tenant cloud, AED 150-400 per month); Cloud4Wi (marketing-focused, AED 300-800 per month); EasyWiFi (cost-effective TDRA-compliant, AED 100-350 per month).
Office captive portal scope: branded splash page with logo and colours, accept-terms button, optional email or phone capture for marketing follow-up, session timeout (typically 4 hours), per-guest bandwidth cap (5 Mbps standard), VLAN isolation from internal network. Hotel and hospitality captive portal scope adds: TDRA (Telecommunications and Digital Government Regulatory Authority) compliance with passport / Emirates ID / OTP-verified mobile number logging, per-guest bandwidth tiers (free vs paid), 12-month log retention, PMS (Property Management System) integration for auto-login of registered guests, multilingual support (English plus Arabic typical), bandwidth boost upsell. Marketing-focused captive portal scope: integration with HubSpot, Mailchimp, Salesforce, or other CRMs so every guest WiFi connection automatically becomes a CRM lead; demographic data capture; social login (LinkedIn for professional services, Facebook or Instagram for retail); A/B testing of splash page conversion.
Standard install timeline: 1 day for office portal, 2 to 5 days for hotel portal including PMS integration, 1 to 3 weeks for enterprise multi-property deployment. Common Dubai use cases: DIFC law firm visitor WiFi (basic setup, hosted on the UniFi built-in portal at no monthly cost); Jumeirah boutique hotel guest WiFi with TDRA compliance (setup plus monthly hosting); Business Bay coworking branded portal (setup plus monthly hosting); cafe chain across 5 Dubai locations with multi-property dashboard and per-location branding (setup plus monthly hosting). The 60-minute site survey comes before the quote.
Camps with hundreds of residents need more than a splash page; the step-by-step labour camp WiFi guide covers per-user limits and vouchers.
How Azizi Technologies handles this in Dubai
- Site survey for offices, villas and warehouses across Dubai before any quote.
- Written fixed quote before any work begins - no surprises, no hidden fees.
- Certified network engineers on every job - Ubiquiti, Cisco, Aruba and MikroTik trained.
- 90-day workmanship warranty on every installation.
- Coverage across Dubai including DIFC, JLT, Marina, Business Bay, Downtown, Media City, Jumeirah.
- Same-day callouts available for most Dubai districts.
Vendor neutral
Platforms We Support
The access-point and mesh platforms we survey for, install and support across Dubai homes, villas, offices and hotels.
- Ubiquiti UniFiU6 Pro, U7 Pro and UDM Pro for offices and large villas. Our most common commercial deployment.
- Cisco MerakiCloud-managed enterprise WiFi where the client needs Meraki dashboards and support contracts.
- ArubaInstant On and HPE Aruba access points for hotels and high-density offices.
- TP-Link Omada and DecoOmada for budget-conscious offices, Deco mesh for villas and apartments.
- Eero and Netgear OrbiConsumer mesh systems for same-day home WiFi fixes.
- Fortinet FortiGateThe firewall behind office and hotel WiFi, with guest networks and captive portals.
Finding us
Office 45, Concord Tower
You will find our main workshop at Office 45, 10th floor, Concord Tower, in Dubai Media City, with a second Azizi Technologies location at the IT Center Building in Bur Dubai. Concord Tower sits by Dubai Internet City metro, and has visitor parking if you drive in (first 15 minutes free, then paid).
No appointment is needed during workshop hours, Mon-Sat 9AM-7PM, Fri break 12-2PM · Sun closed. Remote support runs from both offices, and on-site visits are scheduled from whichever is closer to you.
Where we work on site
Dubai Media City, Internet City, Knowledge Park, Barsha Heights, Bur Dubai, Business Bay, JLT and the wider city from the two offices, with scheduled visits beyond Dubai.
How engagements run
An assessment or site survey first, then a written scope and quote, then installation or onboarding, with ongoing support afterwards.
FAQ
Frequently asked questions
3 direct answers from the Azizi Technologies team.
Need a branded captive portal for Dubai office, hotel or retail WiFi? Here are the vendors, pricing, and what gets included.
Do you offer wifi installation dubai in Dubai?
What are your workshop hours and locations?
Explore more from Azizi Technologies
Official sources
Non-competitor sources we use for standards, platform rules and regulatory context.
Talk to the WiFi Installation team
Next step
WiFi Installation Dubai
Still locked out of your Wi-Fi? Send us your router model and what you have already tried. Azizi Technologies has handled Dubai Wi-Fi since 2007, across Etisalat and du lines. We reply during workshop hours and tell you honestly whether it is a settings fix you can do yourself or needs a technician on site.
Two Dubai offices, both walk-in
Concord Tower in Media City and the IT Center Building in Bur Dubai, Monday to Saturday 9:00 to 19:00.Find our offices
IT AMC Dubai: one written SLA for the whole estate
IT annual maintenance contracts with response times in the contract, for offices with or without in-house IT.IT AMC in DubaiGet a quote
Tell us about the space
Four short steps, about a minute. Tell us the job once and we reply on WhatsApp with a price or a written scope, not a call-back.
4.9 stars from 645 Google reviews. Most enquiries answered within minutes during opening hours.
Read them on GoogleMeet the engineers
Real engineers. Real accountability.
Every job is handled by a certified engineer, the same people clients name in our Google reviews.
IT Support Lead
Usman K., thanked by name in our Google reviews
Microsoft Certified
10+ yrs experience
Senior Apple Repair Engineer
Shafeeq Ur Rehman, owner, on the Mac repair and micro-soldering bench
Apple-certified diagnostics · Board-level repair
12+ yrs experience
Network & Security Lead
Infrastructure and firewall team
Cisco CCNA
14+ yrs experience
Data Recovery Engineer
Drive imaging and board-level recovery bench
PC-3000 toolchain
9+ yrs experience
Finding us
Find your nearest Azizi Technologies workshop
Walk in to either Dubai branch for a free diagnosis, or book a visit. Visitor parking at Concord Tower (first 15 minutes free, then paid) (Dubai Media City).
Dubai Media City
Concord Tower, Office 45, 10th floor
Dubai Media City, Dubai
Find us in Concord Tower, Dubai Media City. Visitor parking at Concord Tower (first 15 minutes free, then paid).
Opening hours:
Mon to Sat: 9:00 to 19:00, Friday break 12:00 to 14:00
Sun: closed
Bur Dubai
G 58, IT Center Building, 21 21A Street
Bur Dubai, Dubai
Find us on the ground floor of the IT Center Building, with the walk-in repair counter.
Opening hours:
Mon to Sat: 9:00 to 19:00, Friday break 12:00 to 14:00
Sun: closed
Azizi Technologies
The numbers behind the team
- Google rating
- 4.9★
- Verified reviews
- 645
- In Dubai since 2007
- 19 years
- On-site response SLA
- 4 hours
- Remote first response
- 15 minutes
- Dubai walk-in offices
- 2