If your device says the Wi-Fi password is incorrect but you're sure it isn't, the issue is usually a cached old password or a special-character mismatch. On the device side: 1) iPhone/iPad - Settings → Wi-Fi → tap the network → "Forget This Network" → reconnect. 2) Mac - System Settings → Wi-Fi → Details next to the network → Forget This Network. 3) Windows - Settings → Network → Wi-Fi → Manage known networks → Forget. To actually change the router password: 1) Connect via Ethernet or current Wi-Fi to the router. 2) Open 192.168.0.1, 192.168.1.1, or 192.168.100.1 in a browser (Etisalat / du modems usually use these). 3) Log in with the admin password (sticker on the router). 4) Find Wireless → Security → set new WPA2/WPA3 password (16+ chars, no spaces). 5) Save and reboot.
Devices will need the new password. Free Wi-Fi support across Dubai - call us.
Quick answer
"Incorrect password" but you know it's right? Here's how to fix it on the device or the router. If your device says the Wi-Fi password is incorrect but you're sure it isn't, the issue is usually a cached old password or a special-character mismatch.
How Azizi Technologies handles this in Dubai
- Free site survey for offices, villas and warehouses across Dubai before any quote.
- Written fixed quote before any work begins - no surprises, no hidden fees.
- Certified network engineers on every job - Ubiquiti, Cisco, Aruba and MikroTik trained.
- 90-day workmanship warranty on every installation.
- Coverage across Dubai including DIFC, JLT, Marina, Business Bay, Downtown, Media City, Jumeirah.
- Same-day callouts available for most Dubai districts.
Need help with your Mac or laptop?
Contact Azizi Technologies - Dubai's trusted repair experts since 2007. We respond within 60 minutes during workshop hours with a written AED quote and the next available pickup slot in your Dubai zone.
Frequently asked questions
"Incorrect password" but you know it's right? Here's how to fix it on the device or the router.
If your device says the Wi-Fi password is incorrect but you're sure it isn't, the issue is usually a cached old password or a special-character mismatch. On the device side: 1) iPhone/iPad - Settings → Wi-Fi → tap the network → "Forget This Network" → reconnect. 2) Mac - System Settings → Wi-Fi → Details next to the network → Forget This Network. 3) Windows - Settings → Network → Wi-Fi → Manage known networks → Forget. To actually change the router password: 1) Connect via Ethernet or current Wi-Fi to the router. 2) Open 192.168.0.1, 192.168.1.1, or 192.168.100.1 in a browser (Etisalat / du modems usually use these). 3) Log in with the admin password (sticker on the router). 4) Find Wireless → Security → set new WPA2/WPA3 password (16+ chars, no spaces). 5) Save and reboot.
Do you offer wifi support dubai in Dubai?
Yes. Azizi Technologies has been an Apple and IT specialist in Dubai since 2007. For WiFi Support Dubai, we offer same-day workshop service at our Dubai Media City (Concord Tower, Office 45) and Bur Dubai (G 58, IT Center Building) locations, with free pickup across Dubai. Free diagnosis on intake, written quote before any work, and a 90-day parts-and-labour warranty on every job. Call +971 55 753 0104 or WhatsApp for a quote.
What are your workshop hours and locations?
Azizi Technologies operates two walk-in workshops in Dubai. Main: Concord Tower, Office 45, 10th Floor, Dubai Media City (covers DMC, Internet City, JLT, Dubai Marina, Al Sufouh, Jumeirah, Palm Jumeirah, Bluewaters, Al Barsha). Second: G 58, IT Center Building, 21 21A Street, Bur Dubai (covers Bur Dubai, Karama, Deira, Downtown). Hours: Monday to Saturday 09:00 to 21:00 (Friday prayer break 12:00 to 14:00). Closed Sunday. Free pickup across all Dubai districts on jobs over Request a quote.
Related Services
WiFi Support Dubai
Browse the full service page - pricing, turnaround times, and what's included.