Microsoft 365 Support Dubai

Microsoft 365 Setup and New Tenant Configuration

A new Microsoft 365 tenant out of the box is functional but not hardened or correctly configured for business use. We set up new M365 tenants correctly from the start, covering all the controls that the default wizard leaves unconfigured.

• Domain verification and MX record cutover: email flowing in and out within hours
• User account creation, licencing and mailbox provisioning
• Security defaults or Conditional Access policies: MFA enforced for all users
• Exchange Online anti-spam, anti-phishing and Safe Links configured
• DMARC, SPF and DKIM configured and moved to enforcement
• Teams: meeting policies, guest access, external communication settings
• SharePoint: site structure, permissions, default sharing settings hardened
• OneDrive sync policies: known-folder move for Desktop, Documents and Pictures
• Admin roles: least-privilege, not all admins as Global Admin

Email Migration to Microsoft 365 Dubai

Moving from an old email system to Exchange Online is the most disruptive part of an M365 migration. If the cutover is not planned correctly, email is lost in transit and staff cannot send or receive for hours. We handle migrations from: on-premise Exchange (2010, 2013, 2016, 2019), Google Workspace (Gmail to Exchange Online), hosted cPanel or cPanel email, and older IMAP-based providers. Migration includes: pre-migration mailbox size audit, PST export if needed, IMAP migration or hybrid cutover depending on scope, and MX record swap timed to minimise downtime.

Microsoft 365 Licensing Dubai

Choosing the right M365 licence affects both cost and the security tools available. Most Dubai SMEs are on Business Basic or Business Standard, but Business Premium is worth considering because it includes Microsoft Defender for Business (endpoint protection) and Microsoft Intune (device management) at a per-seat price that is often cheaper than buying those separately.

• Microsoft 365 Business Basic: Request a quote/month: Exchange, Teams, SharePoint; web apps only
• Microsoft 365 Business Standard: Request a quote/month: all above + full Office desktop apps (Word, Excel, PowerPoint)
• Microsoft 365 Business Premium: Request a quote/month: all above + Defender for Business + Intune
• Microsoft 365 E3/E5: enterprise licensing, compliance tools, advanced eDiscovery, advanced threat protection
• We source licences directly and can advise on the right tier for your team size and security requirements

Microsoft 365 Admin and Ongoing Support Dubai

After the initial setup, M365 tenants require ongoing administration: new user onboarding, licence management, security policy updates, Teams meeting room setup, SharePoint site creation and mailbox management. Many Dubai businesses have no in-house IT or M365 administrator. We provide monthly M365 administration as a standalone service: new users added within 4 hours, leavers off-boarded and mailboxes archived, security alerts reviewed, and licences right-sized every quarter.