Understanding Mac Function Keys: A Quick Guide
Function keys on a Mac keyboard allow you to:
- Adjust screen brightness (F1, F2)
- Control volume (F10, F11, F12)
- Play/pause media (F7–F9)
- Access Mission Control (F3) or Launchpad (F4)
These keys improve your productivity, especially if you are a student at Dubai Knowledge Park or a creative working in Dubai Design District (d3). So when they stop functioning, your workflow can suffer.
Common Reasons Why Function Keys Stop Working
Several software or hardware-related issues can cause Mac function keys to become unresponsive:
1. Function (Fn) Key Settings
MacBooks use the Fn key to switch between standard function keys and special features (like brightness, volume, etc.). If the setting is reversed, pressing F1 might not dim your screen unless you also press Fn.
2. System Preferences Misconfiguration
Your macOS settings might be instructing the keyboard to use function keys as standard keys, disabling their shortcuts.
3. macOS Update Bugs
After a system update, function keys can become misconfigured or stop working altogether due to a software bug.
4. Hardware Malfunctions
Dust, moisture, or wear and tear can cause certain keys, including function keys, to stop registering input.
5. Third-Party Software Conflicts
Apps like Parallels, Microsoft Teams, or custom keyboard mappers can interfere with how your function keys behave.
Step-by-Step Troubleshooting Guide
Before rushing to a repair service, try these fixes to resolve the problem yourself:
Step 1: Check Keyboard Settings
- Go to System Settings > Keyboard.
- Look for the option: “Use F1, F2, etc. keys as standard function keys”
- Toggle it off if it is enabled.
This tells macOS to use F-keys for their shortcuts instead of as plain function keys.
Step 2: Use the Fn Key
Hold the Fn key (bottom-left corner of your keyboard) while pressing a function key.
If it works this way, the settings likely need adjusting (see Step 1).
Step 3: Restart Your Mac
A quick restart can often clear minor software bugs affecting your keyboard.
- Click Apple Menu > Restart.
- After booting up, test the function keys again.
Step 4: Check for macOS Updates
Make sure your system is updated. Go to:
- System Settings > General > Software Update
- Go to System Settings > General > Software Update to check for patches. Read more in our How to Fix MacBook Keyboard Problems article.
Step 5: Boot in Safe Mode
- Booting in Safe Mode disables third-party extensions and clears system caches:
- Test your function keys in Safe Mode.
- Shut down your Mac
- Turn it on and immediately hold the Shift key.
- Release Shift once the login screen appears

Still Not Working? Here is What to Do
If you have tried all the above and your MacBook keyboard’s function keys still do not work, it is time to dig deeper. There could be:
- Faulty keyboard circuits
- Logic board issues
- Liquid damage
- Hidden software conflicts
In such cases, trust experts like Azizi Technologies UAE a leading provider of MacBook keyboard repair in Dubai.
Why Professional Help Matters
Especially in fast-paced workspaces like DIFC, JLT, or Dubai Silicon Oasis, faulty function keys can affect everything from Zoom calls to adjusting brightness in a client meeting. Quick, expert service is key.
At Azizi Technologies Dubai, we specialize in Apple product repairs. Whether it’s a keyboard replacement, screen issue, or MacBook battery replacement our certified team provides fast, transparent, and trustworthy service.
Tips to Avoid Future Problems
- Keep your keyboard clean – Use compressed air to remove dust.
- Avoid spills – Especially important in cafés or coworking spaces.
- Use macOS as recommended – Avoid third-party apps that modify keyboard behavior.
- Update regularly – System updates help fix keyboard bugs.
- Get your device checked annually – Especially if you are in high-use environments.
Final Thoughts:
When your function keys stop working, it can disrupt your workflow and reduce productivity. Fortunately, most issues are related to software settings or minor bugs that you can fix at home. But if the problem persists, do not take chances with your device.
Let us handle it. At Azizi Technologies AE, we offer detailed MacBook diagnostic services to bring your keyboard back to life. Whether you are a student, remote worker, or entrepreneur in Dubai, smooth typing is just a fix away.